J Kellam

FAQ About J Kellam

• What is J Kellam's address?

  J Kellam is located at
  Charlotte, North Carolina, United States

• What is J Kellam's job title?

  J Kellam is a
  I’ve always gravitated toward customer service; I love digging into customer problems and kickstarting solutions. For more than 11 years, my sole focus was creating an inclusive, responsive, and customer-centered environment where employees actively engage in creative problem-solving. Even in my logistics-focused role at Coach, my priority was to find innovative solutions to retain our customers by coaching my reps to listen, empathize, and address customer order concerns. Since then, I’ve progressed to other customer-facing roles, most recently taking on a Benefits Specialist position where I dive into the intricacies of premium/ policy allocation and serve as a subject matter expert, answering those tough questions. When I need help with a problem, I find the most knowledgeable person in the room, and that’s what I strive to be for my customers, helping them navigate some of the most challenging scenarios that life can throw their way. My specialties include: • Maximizing quality by uncovering account discrepancies • Simplifying processes • Seamlessly resolving complex insurance issues In addition: leadership, customer service, continuous improvement, account investigation, interpersonal skills, problem-solving, decision-making and judgment, negotiation skills, time management, written and verbal communication skills, team building, document management, research, and analysis. Wells Fargo

• What industry does J Kellam currently work in?

  J Kellam currently works in the
  Wells Fargo

• What is J Kellam's area of expertise?

  J Kellam specializes in
  I’ve always gravitated toward customer service; I love digging into customer problems and kickstarting solutions. For more than 11 years, my sole focus was creating an inclusive, responsive, and customer-centered environment where employees actively engage in creative problem-solving. Even in my logistics-focused role at Coach, my priority was to find innovative solutions to retain our customers by coaching my reps to listen, empathize, and address customer order concerns. Since then, I’ve progressed to other customer-facing roles, most recently taking on a Benefits Specialist position where I dive into the intricacies of premium/ policy allocation and serve as a subject matter expert, answering those tough questions. When I need help with a problem, I find the most knowledgeable person in the room, and that’s what I strive to be for my customers, helping them navigate some of the most challenging scenarios that life can throw their way. My specialties include: • Maximizing quality by uncovering account discrepancies • Simplifying processes • Seamlessly resolving complex insurance issues In addition: leadership, customer service, continuous improvement, account investigation, interpersonal skills, problem-solving, decision-making and judgment, negotiation skills, time management, written and verbal communication skills, team building, document management, research, and analysis.

• Which languages does J Kellam speak? 

  J Kellam speaks the following languages:
  No languages available.

• Which industries has J Kellam previously worked in?   

  J Kellam has prior experience in the following industries:
  Formativ Health , Seaonus , Coach

• What is J Kellam’s work experience?  

  J Kellam has the following professional experience:
  Wells Fargo , Allstate , Formativ Health , Seaonus , Coach .

• How can I find J Kellam on LinkedIn?  

  You can view J Kellam’s
  LinkedIn profile at LinkedIn URL.

• What are J Kellam’s work email addresses?  

  J Kellam’s work email addresses are
  [email protected].

• What company does J Kellam work for?  

  J Kellam works at
  Wells Fargo