
Jackeline Renderos
Self motivated, results-driven problem solver business professional, which possesses excellent customer service and leadership skills, utilizing exceptional written... | United States
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Jackeline Renderos’s Emails ja****@ao****.com
Jackeline Renderos’s Phone Numbers No phone number available.
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Jackeline Renderos’s Location United States
Jackeline Renderos’s Expertise Self motivated, results-driven problem solver business professional, which possesses excellent customer service and leadership skills, utilizing exceptional written and verbal communication, team building, strategic planning, analytical and managerial skills with over 10 years experience in the customer service industry. Possesses ability to quickly assess call center operations and implement the proper balance of people, processes, and technologies to improve employee productivity and achieve high client service levels. Experienced in successfully managing all aspects of a company including recruiting, interviewing, selecting, managing, and training staff; establishing and monitoring productivity goals, and leading cross-functional teams on key projects. Strong computer skills and proven ability to significantly increase company revenue by quickly developing positive rapport, exceeding customers’ expectations, resulting in significantly higher customer satisfaction. Have the ability to make things work, troubleshoot problem areas and implement positive change for maximum results and commitment to excellence. Computer Skills: Microsoft applications including Word, Excel,PowerPoint, Access. Applications including SAP, CRM, Genesys, ACD/IVR, AS400, Outlook, Ceridian Time Pro and Lotus Notes Taleo Applications including Service Wise, Super User, Cisco IP Phone, WebEx and numerous proprietary applications on different jobs.
Jackeline Renderos’s Current Industry Aon Affinity Travel Practice
Jackeline
Renderos’s Prior Industry
Taleo
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Luxottica
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Avon
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Five Towns Orthodontics
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Aon Affinity Travel Practice
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Work Experience

Aon Affinity Travel Practice
Quality Assurance Sr. Analyst
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Aon Affinity Travel Practice
Customer Service Specialist I
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Five Towns Orthodontics
Office Administrator
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Luxottica
Customer Service Manager
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Avon
Independent Sales Consultant
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Luxottica
SAP Integration Project | Call Center
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Luxottica
Customer Service Supervisor
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Taleo
Customer Support Supervisor
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)