James C

FAQ About James C

• What is James C's address?

  James C is located at
  Altadena, Altadena, United States

• What is James C's job title?

  James C is a
  Managed large and complex customer relationships to maximize net contribution through an emphasis on obtaining new, high income relationships. Maintained quality service for all customers, expanded existing relationships, monitored relationship profitability and drove revenue growth. Key Responsibilities: • Managed and developed 16 client relationships with a portfolio of $1.16 billion. • Analyzed clients’ particular servicing needs or unique situations to provide a more customized executive compensation plan and personalized experience for their participants. • Worked with clients to create customized reports to meet their data needs. • Regularly reviewed book of business for sales opportunities, such as stable value funds, target date funds, COLI, etc. • Coordinated with internal departments to service accounts and resolve issues within turnaround time.Support client-facing team through day-to-day administration of clients’ deferred compensation plans. Key Responsibilities: • Implemented/initiated changes to internal systems as directed. • Executed deliverables within timeframe set in service level agreement and/or client expectation in support of persistency and client satisfaction. • Worked with internal and external business partners to resolve any client issues.• Researched and resolved issues related to multitudes of outstanding invoices that were left unpaid due to poor record keeping practices. • Established annual budgets for the various grants targeting specific programs or medical conditions (i.e. First 5, Spina Bifida, etc.) received by the hospital. • Maintained budgets for grants and other sources of funding. • Conducted meetings regularly with administrators to discuss budgetary issues such as amount spent year to date and planning for future expenditures. • Created budget projections for new funding applications. • Generated ad hoc reports requested by the physicians and their staff.• Developed and maintained a family of spreadsheets to track and calculate competitor rates and fees to determine revenue and costs as a basis for comparison. Information generated, in addition to macroeconomic factors, determined whether or not rates needed to be adjusted. • Developed and maintained a database and spreadsheet that was updated regularly and distributed via the intranet to the field. Branches utilized this information to determine rates and fees charged by local competitors. • Calculated, reviewed, and authorized loans that do not conform to our interest rate guidelines (“price exception”).• Analyzed and negotiated vehicle damages at body shops. • Communicated and explained insurance policies and repair procedures to claimants.• Created company website job aid for customer service representatives to educate customers. The goal was to process simple requests via the website to drive down the volume of incoming calls and the costs associated with that activity ($4.31 per customer service call). • Supervised a team of 6 in mailroom to improve efficiencies in mail and payment processing. • Provided assistance as a “floater” in various departments that were short-handed due to illness or personnel issues. • Mentored team members on proper company procedures and customer service communication. • Negotiated payment arrangements with past due customers. • Pursued at large and in default customers through investigative and legal means. Prudential Financial

• What industry does James C currently work in?

  James C currently works in the
  Prudential Financial

• What is James C's area of expertise?

  James C specializes in
  Managed large and complex customer relationships to maximize net contribution through an emphasis on obtaining new, high income relationships. Maintained quality service for all customers, expanded existing relationships, monitored relationship profitability and drove revenue growth. Key Responsibilities: • Managed and developed 16 client relationships with a portfolio of $1.16 billion. • Analyzed clients’ particular servicing needs or unique situations to provide a more customized executive compensation plan and personalized experience for their participants. • Worked with clients to create customized reports to meet their data needs. • Regularly reviewed book of business for sales opportunities, such as stable value funds, target date funds, COLI, etc. • Coordinated with internal departments to service accounts and resolve issues within turnaround time.Support client-facing team through day-to-day administration of clients’ deferred compensation plans. Key Responsibilities: • Implemented/initiated changes to internal systems as directed. • Executed deliverables within timeframe set in service level agreement and/or client expectation in support of persistency and client satisfaction. • Worked with internal and external business partners to resolve any client issues.• Researched and resolved issues related to multitudes of outstanding invoices that were left unpaid due to poor record keeping practices. • Established annual budgets for the various grants targeting specific programs or medical conditions (i.e. First 5, Spina Bifida, etc.) received by the hospital. • Maintained budgets for grants and other sources of funding. • Conducted meetings regularly with administrators to discuss budgetary issues such as amount spent year to date and planning for future expenditures. • Created budget projections for new funding applications. • Generated ad hoc reports requested by the physicians and their staff.• Developed and maintained a family of spreadsheets to track and calculate competitor rates and fees to determine revenue and costs as a basis for comparison. Information generated, in addition to macroeconomic factors, determined whether or not rates needed to be adjusted. • Developed and maintained a database and spreadsheet that was updated regularly and distributed via the intranet to the field. Branches utilized this information to determine rates and fees charged by local competitors. • Calculated, reviewed, and authorized loans that do not conform to our interest rate guidelines (“price exception”).• Analyzed and negotiated vehicle damages at body shops. • Communicated and explained insurance policies and repair procedures to claimants.• Created company website job aid for customer service representatives to educate customers. The goal was to process simple requests via the website to drive down the volume of incoming calls and the costs associated with that activity ($4.31 per customer service call). • Supervised a team of 6 in mailroom to improve efficiencies in mail and payment processing. • Provided assistance as a “floater” in various departments that were short-handed due to illness or personnel issues. • Mentored team members on proper company procedures and customer service communication. • Negotiated payment arrangements with past due customers. • Pursued at large and in default customers through investigative and legal means.

• Which languages does James C speak? 

  James C speaks the following languages:
  No languages available.

• Which industries has James C previously worked in?   

  James C has prior experience in the following industries:
  Prudential Financial , Prudential Financial , Children's Hospital Los Angeles (CHLA) , Countrywide Full Spectrum Lending , Allstate , Ford Credit

• What is James C’s work experience?  

  James C has the following professional experience:
  Prudential Financial , Prudential Financial , Children's Hospital Los Angeles (CHLA) , Countrywide Full Spectrum Lending , Allstate , Ford Credit .

• How can I find James C on LinkedIn?  

  You can view James C’s
  LinkedIn profile at LinkedIn URL.

• What are James C’s work email addresses?  

  James C’s work email addresses are
  [email protected] .

• What company does James C work for?  

  James C works at
  Prudential Financial