Jamon Horton

FAQ About Jamon Horton

• What is Jamon Horton's address?

  Jamon Horton is located at
  Columbus, Columbus, United States

• What is Jamon Horton's job title?

  Jamon Horton is a
  Jamon Horton is the Senior Manager of Claims Innovation at Aflac HQ based out of Columbus, Georgia. Jamon has been with Aflac for 13 years and has gained tremendous knowledge from serving in several different roles in the organization. He has experience in Flexible Spending Accounts, Strategic Partnership Alliances and most recent; Service and Billing with Product Ownership for AGILE while prioritizing based on Voice of the Customer. Jamon currently is responsible for the success of a great team of Innovation analysts, consultants and multiple Product Owners who are in the role of producing the vision for their respective AGILE teams. Jamon has a deep passion for Aflacu2019s customer and drives towards making their experience an easy one. He doesnu2019t back down from challenges, in fact, the word u201ccanu2019tu201d drives him to doing what others believe canu2019t be done. Jamon is currently the Product Owner of an AGILE team and has been over the past 3 years. Some of the initiatives Jamon has worked on assisted in driving up customer ease scores for online platform surveys for the company. Jamon also looks at how enhancements created by utilizing the voice of the customer also drive success within the organization by creating leading measures for executive leadership. The initiatives that Jamon has driven over the past few years have not only led to customer ease but also have assisted in reducing incoming calls to our Customer Service Center and driving down email requests from our customers which creates efficiencies within the company. In the recent years, Jamon has been invited to speak at multiple customer experience world conferences to include Lean Six Sigma and ISO. Jamon was also featured in best selling customer experience book, Strategic Customer Service, by author and co-founder of TARP Worldwide, John Goodman. Aflac

• What industry does Jamon Horton currently work in?

  Jamon Horton currently works in the
  Aflac

• What is Jamon Horton's area of expertise?

  Jamon Horton specializes in
  Jamon Horton is the Senior Manager of Claims Innovation at Aflac HQ based out of Columbus, Georgia. Jamon has been with Aflac for 13 years and has gained tremendous knowledge from serving in several different roles in the organization. He has experience in Flexible Spending Accounts, Strategic Partnership Alliances and most recent; Service and Billing with Product Ownership for AGILE while prioritizing based on Voice of the Customer. Jamon currently is responsible for the success of a great team of Innovation analysts, consultants and multiple Product Owners who are in the role of producing the vision for their respective AGILE teams. Jamon has a deep passion for Aflacu2019s customer and drives towards making their experience an easy one. He doesnu2019t back down from challenges, in fact, the word u201ccanu2019tu201d drives him to doing what others believe canu2019t be done. Jamon is currently the Product Owner of an AGILE team and has been over the past 3 years. Some of the initiatives Jamon has worked on assisted in driving up customer ease scores for online platform surveys for the company. Jamon also looks at how enhancements created by utilizing the voice of the customer also drive success within the organization by creating leading measures for executive leadership. The initiatives that Jamon has driven over the past few years have not only led to customer ease but also have assisted in reducing incoming calls to our Customer Service Center and driving down email requests from our customers which creates efficiencies within the company. In the recent years, Jamon has been invited to speak at multiple customer experience world conferences to include Lean Six Sigma and ISO. Jamon was also featured in best selling customer experience book, Strategic Customer Service, by author and co-founder of TARP Worldwide, John Goodman.

• Which languages does Jamon Horton speak? 

  Jamon Horton speaks the following languages:
  No languages available.

• Which industries has Jamon Horton previously worked in?   

  Jamon Horton has prior experience in the following industries:
  Aflac , Aflac , Aflac , Aflac , Aflac , Aflac , Aflac , Anheuser-Busch

• What is Jamon Horton’s work experience?  

  Jamon Horton has the following professional experience:
  Aflac , Aflac , Aflac , Aflac , Aflac , Aflac , Aflac , Anheuser-Busch .

• How can I find Jamon Horton on LinkedIn?  

  You can view Jamon Horton’s
  LinkedIn profile at LinkedIn URL.

• What are Jamon Horton’s work email addresses?  

  Jamon Horton’s work email addresses are
  [email protected] .

• What company does Jamon Horton work for?  

  Jamon Horton works at
  Aflac