
Janine Tkach
For 15 years I have helped build and deliver digital self-service options for customers. Today I provide strategic... | Philadelphia, Pennsylvania, United States
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Janine Tkach’s Emails jt****@va****.com
Janine Tkach’s Phone Numbers No phone number available.
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Janine Tkach’s Location Philadelphia, Pennsylvania, United States
Janine Tkach’s Expertise For 15 years I have helped build and deliver digital self-service options for customers. Today I provide strategic product and accessibility direction to those looking to build innovative digital products. I love to: HELP CUSTOMERS I listen to the voice of the customer and delve into the data to identify recurring themes and pain points and connect them with company goals to create great digital customer experiences that also reduce operational expenses. CULTIVATE PARTNERSHIPS I create genuine, empathetic connections with colleagues at all levels to build a cooperative and results-oriented working environment, because happy employees create happy customer experiences. CREATE CLARITY I work to distill and articulate goals during ambiguity and to maintain transparency with all partners throughout the life of a project.
Janine Tkach’s Current Industry Vanguard
Janine
Tkach’s Prior Industry
Sei
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Comcast Cable
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Comcast
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Phenom
|
38th Annual Csun Assistive Technology Conference
|
Profound
|
Vanguard
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Work Experience

Vanguard
Financial Wellness Product Owner
Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Profound
Founding Member
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
38th Annual Csun Assistive Technology Conference
Accessibility Guided Automated Testing (Presenter)
Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Phenom
Director, Product Management, Candidate Experience Platform
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Comcast
Director, Accessibility| Drives Accessibility Adoption | Product Management | Program Management
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Comcast
Director, Privacy Experience & Customer Experience Automated Operations| Strategy Development
Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Comcast
Senior Manager, Customer Experience Transformation Program | Leadership Development
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Comcast Cable
Senior Manager, Technology & Product | Program Management | Employee Tools | Technical Operations
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Comcast Cable
Product Manager, My Account for Comcast Business | Requirements Management | Digital Self-Service
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Sei
Business Analyst, SEI Wealth Platform End Customer Mobile App
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Sei
Business Analyst, Service Planning & Release Team
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Sei
Business Analyst, Service Development & Change Control Team
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Sei
Associate, Corporate Marketing Team
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Sei
Associate, Junior Trust Fund Administrator
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)