
Jason Mcwhorter
๐ Accomplished and Customer-Centric Director ๐ As a seasoned leader, I excel in enhancing customer satisfaction, retention, and driving... | 177 Grapevine Court, Austin, United States
*50 free lookup(s) per month.
No credit card required.
Jason Mcwhorterโs Emails ja****@fo****.com
Jason Mcwhorterโs Phone Numbers No phone number available.
Social Media
Jason Mcwhorterโs Location 177 Grapevine Court, Austin, United States
Jason Mcwhorterโs Expertise ๐ Accomplished and Customer-Centric Director ๐ As a seasoned leader, I excel in enhancing customer satisfaction, retention, and driving revenue growth. My achievements speak to the successful implementation of industry-leading practices, and optimizing customer success outcomes. ๐ ๐๐ฒ๐ ๐ฆ๐๐ฟ๐ฒ๐ป๐ด๐๐ต๐: โจ ๐ฃ๐ฟ๐ผ๐๐ฒ๐ป ๐๐ฟ๐ฎ๐ฐ๐ธ ๐ฟ๐ฒ๐ฐ๐ผ๐ฟ๐ฑ ๐ถ๐ป ๐ฏ๐๐ถ๐น๐ฑ๐ถ๐ป๐ด ๐ต๐ถ๐ด๐ต-๐ฝ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ถ๐ป๐ด ๐๐ฒ๐ฎ๐บ๐ ๐ฎ๐ป๐ฑ ๐ถ๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐๐ถ๐ป๐ด ๐บ๐ฒ๐๐ฟ๐ถ๐ฐ๐-๐ฑ๐ฟ๐ถ๐๐ฒ๐ป ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐๐ฒ๐ ๐ณ๐ผ๐ฟ ๐ฒ๐ ๐ฐ๐ฒ๐ฝ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฟ๐ฒ๐๐๐น๐๐. Demonstrated success in assembling and leading teams that consistently deliver outstanding performance. Implementation of metrics-driven processes to optimize efficiency and achieve exceptional outcomes. โจ ๐๐ ๐ฝ๐ฒ๐ฟ๐๐ถ๐๐ฒ ๐ถ๐ป ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ถ๐ป๐ด ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ ๐ถ๐ป๐๐ผ ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฒ-๐ด๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐๐ถ๐ป๐ด ๐ฒ๐ป๐ด๐ถ๐ป๐ฒ๐, ๐ฒ๐ป๐๐๐ฟ๐ถ๐ป๐ด ๐๐๐ฟ๐ผ๐ป๐ด ๐ฝ๐ฟ๐ผ๐ณ๐ถ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐, ๐ฎ๐ป๐ฑ ๐ณ๐ผ๐๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐๐ป๐๐ฎ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐น๐ผ๐๐ฎ๐น๐๐. Specialized knowledge in reshaping support functions to contribute significantly to revenue generation. Dedication to ensuring strong profitability while maintaining and enhancing customer loyalty. โจ ๐๐ป๐๐๐ฟ๐๐บ๐ฒ๐ป๐๐ฎ๐น ๐ถ๐ป ๐ฎ๐น๐ถ๐ด๐ป๐ถ๐ป๐ด ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐๐ฐ๐ฐ๐ฒ๐๐ ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฒ๐ ๐๐ถ๐๐ต ๐น๐ผ๐ป๐ด-๐๐ฒ๐ฟ๐บ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐ ๐ผ๐ฏ๐ท๐ฒ๐ฐ๐๐ถ๐๐ฒ๐, ๐๐ฟ๐ฎ๐ป๐๐น๐ฎ๐๐ถ๐ป๐ด ๐ด๐ฟ๐ผ๐๐๐ต ๐๐ถ๐๐ถ๐ผ๐ป๐ ๐ถ๐ป๐๐ผ ๐น๐๐ฐ๐ฟ๐ฎ๐๐ถ๐๐ฒ ๐๐ฎ๐น๐๐ฒ. Key role in aligning customer success strategies with the overarching, long-term business goals. Translation of organizational growth visions into tangible and lucrative value through strategic customer success initiatives. ๐๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฆ๐ธ๐ถ๐น๐น๐: I possess a comprehensive skill set that spans project and program management, training and development, customer service excellence, inspirational team building, and leadership, profit and loss analysis, people development strategies, process improvement planning, workforce modeling, revenue generation tactics, quality control measurement, relationship management mastery, call management system optimization, dynamic speaking engagements, product success implementation, support case reduction strategies, KPI development and implementation, AI solutions integration, expertise in contract negotiations, end-user device management proficiency, and call center modernization. ๐ #DirectorLevel #CustomerSuccess #LeadershipExcellence
Jason Mcwhorterโs Current Industry Fourth
Jason
Mcwhorterโs Prior Industry
Unisys
|
Gtech
|
Dmx Music
|
Lifesize Communications
|
Telogis
|
Voluntary Sabbatical After Acquisition
|
Ntt Data Services
|
Abrigo
|
Various
|
Fourth
Not the Jason Mcwhorter you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Fourth
Vp Global Support/Service
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) โ Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Various
Various Consulting Engagements
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) โ Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Abrigo
Vp Support/Services
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) โ Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Ntt Data Services
Director - Customer Success
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) โ Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Voluntary Sabbatical After Acquisition
Voluntary Sabbatical After Acquisition Of Telogis By Verizon
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) โ Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Telogis
Senior Director - Global Premier Success And Enablement
Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) โ Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Lifesize Communications
Sr. Director Global Technical Support And Services
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) โ Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Dmx Music
Vice President - Client Satisfaction
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) โ Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Gtech
Sr. Manager Call Center Operations
Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) โ Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys
Service Delivery Manager
Sat Mar 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) โ Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)