
Jayesh Shah
A Competent professional with nearly 12 years of experience in: ~Operations Management ~Process Management ~Data Reconciliation ~Client Relationship Management ~Attrition Management ~Team Management An out-of-the-box... | Pune, Maharashtra, India
*50 free lookup(s) per month.
No credit card required.
Jayesh Shah’s Emails ja****@re****.com
Jayesh Shah’s Phone Numbers No phone number available.
Social Media
Jayesh Shah’s Location Pune, Maharashtra, India
Jayesh Shah’s Expertise A Competent professional with nearly 12 years of experience in: ~Operations Management ~Process Management ~Data Reconciliation ~Client Relationship Management ~Attrition Management ~Team Management An out-of-the-box thinker with proven track record of establishing processes, SOPs, streamlining workflow and creating team work environment to enhance productivity innovatively Demonstrated experience in the practical implementation of detailed project plan for identification of reconciliation to be transitioned/migrated, creation of detailed process documentation including risk mitigation documentation Used instincts, insight, judgment, and timing to succeed on tough deals: • Operations Management focusing on maximizing customer satisfaction, process compliance, etc. • Process Improvement initiatives to achieve maximum efficiency in various operations Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence Setting up targets, SOP & SLA, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for the process Transitioning systems to upgraded versions to achieve efficiency in various operations; spearheading process improvement initiatives Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines Excellent interpersonal skills with problem solving, logical thinking and analytical abilities
Jayesh Shah’s Current Industry Looking For Opportunies In Customer Service Collections Ites
Jayesh
Shah’s Prior Industry
Homeward Residential
|
Looking For Opportunies In Customer Service Collections Ites
Not the Jayesh Shah you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Looking For Opportunies In Customer Service Collections Ites
Operations Manager
Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Homeward Residential
Manager - Operations
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Homeward Residential
Assistant Manager
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Homeward Residential
Team Leader - Operations
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Homeward Residential
Sr Csa
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)