
Jeff Fcip
I have twenty-nine years of extensive call centre knowledge within the P&C Insurance industry, including 20 years within... | Oakville, Oakville, Canada
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Jeff Fcip’s Emails jg****@co****.ca
Jeff Fcip’s Phone Numbers No phone number available.
Social Media
Jeff Fcip’s Location Oakville, Oakville, Canada
Jeff Fcip’s Expertise I have twenty-nine years of extensive call centre knowledge within the P&C Insurance industry, including 20 years within various management roles. I am interested in connecting with others for open discussions and sharing of best practices to advance our common knowledge and improve the services we offer to our clients. Specialties: Project/Program Landing, Workforce Planning, Training Management, Complaints Resolution
Jeff Fcip’s Current Industry Desjardins General Insurance
Jeff
Fcip’s Prior Industry
The Personal Insurance
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Cibc Insurance And Customer Care Insurance Agency
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Customer Care Insurance Agency
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Desjardins General Insurance
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Work Experience

Desjardins General Insurance
Senior Advisor - Operational Efficiency
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Desjardins General Insurance
Director, Planning & Workforce Management
Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Desjardins General Insurance
Director, PWM & Billing
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Desjardins General Insurance
Director, Support Services & Ombudsman
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Desjardins General Insurance
Director, Training & Operations Support
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Desjardins General Insurance
Manager, Training & Customer Relationship Services
Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Customer Care Insurance Agency
Manager, Underwriting
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Customer Care Insurance Agency
Team Leader, Underwriting
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Cibc Insurance And Customer Care Insurance Agency
Team Leader, Inbound Sales
Fri Mar 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
The Personal Insurance
Sales & Service Representative
Wed Sep 01 1993 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)