Jeff Kessler

Jeff Kessler

Director of Service Delivery Innovation | Boston, Massachusetts, United States

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Work Experience

Keolis Commuter Services

Director of Innovation

2021-05-01 — Present

Keolis Commuter Services

Senior Application Specialist – Service Delivery

2019-01-01 — 2021-05-01

Keolis Commuter Services

Application Specialist – Service Delivery

2018-06-01 — 2019-01-01

Delaware River Port Authority

Emeritus Member, Citizens Advisory Committee

2017-09-01 — Present

Keolis Commuter Services

Application Specialist – Passenger Services

2017-09-01 — 2018-06-01

KASDAT Consulting

Founder and Principal

2017-06-01 — Present

TransportationCampPHL

Founding Co-Chair

2017-02-01 — Present

Washington Metropolitan Area Transit Authority (WMATA)

CSCM Digital Customer Experience Initaitives Intern

2016-05-01 — 2016-08-01

New York City Transit

System Data & Research Intern

2015-05-01 — 2015-08-01

Delaware River Port Authority

Transit Committee Co-Chair, Recording Secretary; Citizens Advisory Committee

2014-12-01 — 2017-11-01

Southeastern Pennsylvania Transportation Authority (SEPTA)

Customer Development & Improvement Special Projects Intern

2014-06-01 — 2014-08-01

SEPTA Youth Advisory Council

Executive Chairman

2013-03-01 — 2017-09-01

The Transit Navigator

Founder

2011-09-01 — 2013-04-01

Amtrak

Engineering Department Intern

2010-09-01 — 2011-05-01

Skills

commuter rail boston mbta passengers customer service massachusetts mobility innovation

Languages

English