Jeff Navach

FAQ About Jeff Navach

• What is Jeff Navach's address?

  Jeff Navach is located at
  Austin, Texas, United States

• What is Jeff Navach's job title?

  Jeff Navach is a
  I am a GTM executive with over two decades of experience driving value creation through commercial growth, operational excellence and transformation for enterprise and scaling companies in the B2B SaaS, technology and industrial sectors. My expertise is in Customer Success and holistic post-sales strategy, operations and customer experience, adept at leveraging leading practices, systems thinking and a metric-driven mindset to create profitable and scalable post-sales growth engines. This is powered by consistently delivering customer value to create a virtuous revenue flywheel of retention and expansion that fuels company growth (GRR/NRR). Success is a team sport, and as a leader I prioritize building cross-functional alliances to accelerate change, and unlocking team performance through dedicated mentoring and a leadership philosophy rooted in authenticity, transparency and empowerment. I have a track record of leading complex, high impact transformation and value creation programs, skilled at managing complexity, thriving in ambiguity and using creative problem-solving to navigate change and achieve outcomes. My diverse experiences as company operator and strategic advisor for companies ranging from start-up (<1M) to public enterprise (>100+Bn), provide a breadth of learnings and perspectives, the ability to develop proven and scalable processes and the DNA to roll up my sleeves to execute and deliver tangible results. My capabilities apply to a range of commercial challenges and growth priorities: Revenue Optimization - Improve post-sales revenue efficiency, optimize renewal motions and pipeline mgmt - Develop playbooks to improve onboarding, adoption, retention and expansion - Develop service offerings, monetization, optimize pricing models and LTV Cost Efficiency - Establish digital GTM motions (Self-service, Product-led Growth, Scaled CS) - Design post-sales organizational structure, coverage models and customer engagement models - Improve team effectiveness, process efficiency and enablement to help teams ‘do more with less’ Customer Experience - Design and implement customer journeys and cross-functional engagement models - Define ICPs and improve customer insights with measurement systems, health scoring and VOC - Operationalize CX capabilities through customer-centric operating models Strategic Transformation - Define value creation plans, initiative prioritization and roadmap development - Develop value creation business case, establish operational KPIs and dashboards - Standup and run strategic transformation program office (PMO) Pushpay

• What industry does Jeff Navach currently work in?

  Jeff Navach currently works in the
  Pushpay

• What is Jeff Navach's area of expertise?

  Jeff Navach specializes in
  I am a GTM executive with over two decades of experience driving value creation through commercial growth, operational excellence and transformation for enterprise and scaling companies in the B2B SaaS, technology and industrial sectors. My expertise is in Customer Success and holistic post-sales strategy, operations and customer experience, adept at leveraging leading practices, systems thinking and a metric-driven mindset to create profitable and scalable post-sales growth engines. This is powered by consistently delivering customer value to create a virtuous revenue flywheel of retention and expansion that fuels company growth (GRR/NRR). Success is a team sport, and as a leader I prioritize building cross-functional alliances to accelerate change, and unlocking team performance through dedicated mentoring and a leadership philosophy rooted in authenticity, transparency and empowerment. I have a track record of leading complex, high impact transformation and value creation programs, skilled at managing complexity, thriving in ambiguity and using creative problem-solving to navigate change and achieve outcomes. My diverse experiences as company operator and strategic advisor for companies ranging from start-up (<1M) to public enterprise (>100+Bn), provide a breadth of learnings and perspectives, the ability to develop proven and scalable processes and the DNA to roll up my sleeves to execute and deliver tangible results. My capabilities apply to a range of commercial challenges and growth priorities: Revenue Optimization - Improve post-sales revenue efficiency, optimize renewal motions and pipeline mgmt - Develop playbooks to improve onboarding, adoption, retention and expansion - Develop service offerings, monetization, optimize pricing models and LTV Cost Efficiency - Establish digital GTM motions (Self-service, Product-led Growth, Scaled CS) - Design post-sales organizational structure, coverage models and customer engagement models - Improve team effectiveness, process efficiency and enablement to help teams ‘do more with less’ Customer Experience - Design and implement customer journeys and cross-functional engagement models - Define ICPs and improve customer insights with measurement systems, health scoring and VOC - Operationalize CX capabilities through customer-centric operating models Strategic Transformation - Define value creation plans, initiative prioritization and roadmap development - Develop value creation business case, establish operational KPIs and dashboards - Standup and run strategic transformation program office (PMO)

• Which languages does Jeff Navach speak? 

  Jeff Navach speaks the following languages:
  No languages available.

• Which industries has Jeff Navach previously worked in?   

  Jeff Navach has prior experience in the following industries:
  Pushpay , Deloitte Consulting , Contxtual , Mediaalpha , Seismic Software , Valkre Solutions , Pacific Advisors , Oversee Net , Charter Consulting , Nextleft , Bank Of America , Patterson Capital

• What is Jeff Navach’s work experience?  

  Jeff Navach has the following professional experience:
  Pushpay , Deloitte Consulting , Contxtual , Mediaalpha , Seismic Software , Valkre Solutions , Pacific Advisors , Oversee Net , Charter Consulting , Nextleft , Bank Of America , Patterson Capital .

• How can I find Jeff Navach on LinkedIn?  

  You can view Jeff Navach’s
  LinkedIn profile at LinkedIn URL.

• What are Jeff Navach’s work email addresses?  

  Jeff Navach’s work email addresses are
  [email protected] .

• What company does Jeff Navach work for?  

  Jeff Navach works at
  Pushpay