Joan H
Proficient in I.T. Service Delivery with over 15years experience. A service focused individual with strong organisational skills, experienced... | Luton, England, United Kingdom
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Joan H’s Emails jo****@ea****.com
Joan H’s Phone Numbers No phone number available.
Social Media
Joan H’s Location Luton, England, United Kingdom
Joan H’s Expertise Proficient in I.T. Service Delivery with over 15years experience. A service focused individual with strong organisational skills, experienced ITIL qualified professional specialising in change management and process improvement. A proven track record of B2B, B2C, outsourced services within the travel industry. Managed effective integration/ migration and acceptance into BAU service for change and service introduction. ACHIEVEMENTS * Facilitation of knowledge transfer between third party suppliers during service transition * Produced a change restriction process for peak trading periods * Reduced the number of CR’s during restriction periods by 10% * Instigated enhancements of the service delivery tool * Improved process maturity * Increased the number of standard changes SPECIALTIES: *Change Management *Service Delivery *Service Management *Process Improvement *Travel & Tourism *Outsourced Services
Joan H’s Current Industry Easyjet
Joan
H’s Prior Industry
Tui Travel
|
Advanced 365
|
Easyjet
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Work Experience
Easyjet
Change Control
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Advanced 365
Change Manager
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Tui Travel
Change Manager
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Tui Travel
I.T Problem & Change Manager
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Tui Travel
Change Coordinator
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Joan H Email Addresses
FAQ About Joan H
-
Joan H is located at
Luton, England, United Kingdom -
Joan H is a
Proficient in I.T. Service Delivery with over 15years experience. A service focused individual with strong organisational skills, experienced ITIL qualified professional specialising in change management and process improvement. A proven track record of B2B, B2C, outsourced services within the travel industry. Managed effective integration/ migration and acceptance into BAU service for change and service introduction. ACHIEVEMENTS * Facilitation of knowledge transfer between third party suppliers during service transition * Produced a change restriction process for peak trading periods * Reduced the number of CR’s during restriction periods by 10% * Instigated enhancements of the service delivery tool * Improved process maturity * Increased the number of standard changes SPECIALTIES: *Change Management *Service Delivery *Service Management *Process Improvement *Travel & Tourism *Outsourced Services Easyjet -
Joan H currently works in the
Easyjet -
Joan H specializes in
Proficient in I.T. Service Delivery with over 15years experience. A service focused individual with strong organisational skills, experienced ITIL qualified professional specialising in change management and process improvement. A proven track record of B2B, B2C, outsourced services within the travel industry. Managed effective integration/ migration and acceptance into BAU service for change and service introduction. ACHIEVEMENTS * Facilitation of knowledge transfer between third party suppliers during service transition * Produced a change restriction process for peak trading periods * Reduced the number of CR’s during restriction periods by 10% * Instigated enhancements of the service delivery tool * Improved process maturity * Increased the number of standard changes SPECIALTIES: *Change Management *Service Delivery *Service Management *Process Improvement *Travel & Tourism *Outsourced Services -
Joan H speaks the following languages:
No languages available. -
Joan H has prior experience in the following industries:
Advanced 365 , Tui Travel , Tui Travel , Tui Travel -
Joan H has the following professional experience:
Easyjet , Advanced 365 , Tui Travel , Tui Travel , Tui Travel . -
You can view Joan H’s
LinkedIn profile at LinkedIn URL. -
Joan H’s work email addresses are
[email protected] . -
Joan H works at
Easyjet
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