Joash Sathiya

FAQ About Joash Sathiya

• What is Joash Sathiya's address?

  Joash Sathiya is located at
  India

• What is Joash Sathiya's job title?

  Joash Sathiya is a
  Skill Set: Hands-on working experience in Symantec Endpoint Protection. Worked in Dedicated Threat Handling Team. Worked on different McAfee Products. Good understanding of networking concepts. Good in Windows and Linux operating systems. WORK EXPERIENCE: McAfee (9 months as CW and 1 year and 11 months in permanent role) Worked as Technical support engineer in SIEM for 1 year and 9 months. My responsibilities is to provide support to Mcafee SIEM Devices (ESM/ELM/ERC & ACE).  This role is involved in direct interaction with client and users to collect the requirements and prepare requirements specification documents.  Responsible for performing root cause analysis for the detected incidents.  Help customers to Identify threats/attacks by real time monitoring on SIEM tool (Log Monitoring)  Troubleshooting day to day issue by providing remote support on the SIEM and Handling service requests tickets and providing resolution within the specified SLAs.  Worked closely with the product engineering team, product management team to resolve critical issues  Helping customer to configure SIEM tools to collect logs from various network devices.  Investigation on the anomalies and report it to client, eliminate false positives and provide a detailed view to the client with the impact and recommended actions.   Worked as Technical support engineer (CW) for Dynamic Endpoint McAfee for 9 months. Work Summary: Endpoint security (ENS), ATP, Trained on ePO, McAfee MOVE. Handling issue related to Virus Scan Enterprise, Endpoint Security on Linux and Windows. Managing, Virus Scan Enterprise, Endpoint Security, McAfee Endpoint Security Adaptive Threat Protection (ATP), Endpoint Security Threat Protection (Linux and Mac) Assisting customers with the latest outbreak for Ransomware or Malware Providing customers with RCA for Malware and Ransomware outbreak Research File and Web Reputation information using McAfee Global Threat Intelligence (GTI) and internal resources. Handling issue related to McAfee ePolicy orchestrator. Managing Dashboards, queries and reports, policy catalogs and endpoint through ePolicy orchestrator   Worked as Senior Technical support Engineer at Concentrix India Pvt, (Synnex Corporation) since June 2016 to Nov 7 2018 Roles & Responsibilities: Senior Technical Support Engineer for Symantec Endpoint Protection (Dedicated Threat Handling Team). Representing Symantec in addressing End users needs in dealing virus & malware using Symantec Endpoint Protection. Wipro

• What industry does Joash Sathiya currently work in?

  Joash Sathiya currently works in the
  Wipro

• What is Joash Sathiya's area of expertise?

  Joash Sathiya specializes in
  Skill Set: Hands-on working experience in Symantec Endpoint Protection. Worked in Dedicated Threat Handling Team. Worked on different McAfee Products. Good understanding of networking concepts. Good in Windows and Linux operating systems. WORK EXPERIENCE: McAfee (9 months as CW and 1 year and 11 months in permanent role) Worked as Technical support engineer in SIEM for 1 year and 9 months. My responsibilities is to provide support to Mcafee SIEM Devices (ESM/ELM/ERC & ACE).  This role is involved in direct interaction with client and users to collect the requirements and prepare requirements specification documents.  Responsible for performing root cause analysis for the detected incidents.  Help customers to Identify threats/attacks by real time monitoring on SIEM tool (Log Monitoring)  Troubleshooting day to day issue by providing remote support on the SIEM and Handling service requests tickets and providing resolution within the specified SLAs.  Worked closely with the product engineering team, product management team to resolve critical issues  Helping customer to configure SIEM tools to collect logs from various network devices.  Investigation on the anomalies and report it to client, eliminate false positives and provide a detailed view to the client with the impact and recommended actions.   Worked as Technical support engineer (CW) for Dynamic Endpoint McAfee for 9 months. Work Summary: Endpoint security (ENS), ATP, Trained on ePO, McAfee MOVE. Handling issue related to Virus Scan Enterprise, Endpoint Security on Linux and Windows. Managing, Virus Scan Enterprise, Endpoint Security, McAfee Endpoint Security Adaptive Threat Protection (ATP), Endpoint Security Threat Protection (Linux and Mac) Assisting customers with the latest outbreak for Ransomware or Malware Providing customers with RCA for Malware and Ransomware outbreak Research File and Web Reputation information using McAfee Global Threat Intelligence (GTI) and internal resources. Handling issue related to McAfee ePolicy orchestrator. Managing Dashboards, queries and reports, policy catalogs and endpoint through ePolicy orchestrator   Worked as Senior Technical support Engineer at Concentrix India Pvt, (Synnex Corporation) since June 2016 to Nov 7 2018 Roles & Responsibilities: Senior Technical Support Engineer for Symantec Endpoint Protection (Dedicated Threat Handling Team). Representing Symantec in addressing End users needs in dealing virus & malware using Symantec Endpoint Protection.

• Which languages does Joash Sathiya speak? 

  Joash Sathiya speaks the following languages:
  No languages available.

• Which industries has Joash Sathiya previously worked in?   

  Joash Sathiya has prior experience in the following industries:
  Trellix , Mcafee , Concentrix , Sutherland Technologies

• What is Joash Sathiya’s work experience?  

  Joash Sathiya has the following professional experience:
  Wipro , Trellix , Mcafee , Concentrix , Sutherland Technologies , Wipro .

• How can I find Joash Sathiya on LinkedIn?  

  You can view Joash Sathiya’s
  LinkedIn profile at LinkedIn URL.

• What are Joash Sathiya’s work email addresses?  

  Joash Sathiya’s work email addresses are
  [email protected] .

• What company does Joash Sathiya work for?  

  Joash Sathiya works at
  Wipro