Joe Ferrante

Joe Ferrante

Customer Success Leader at MuleSoft - a Salesforce Company | Roswell, Georgia, United States

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Work Experience

MuleSoft

Tech/Media/Telecom, Commercial Business & SMB Lead - Customer Success

2023-02-01 — Present

MuleSoft

High Tech Lead - Customer Success

2022-02-01 — 2023-01-01

Salesforce

Comm, Media, Tech and Commercial Business Lead - MuleSoft Customer Success

2020-08-01 — Present

MuleSoft

Director, Customer Success

2020-08-01 — 2022-01-01

PTC

Senior Director; Success Management

2018-10-01 — 2020-02-01

PTC

Senior Director; Business Development Office - Quality Lead

2016-10-01 — 2018-10-01

PTC

Senior Director; Project Management Community Lead

2013-10-01 — 2016-09-01

PTC

Senior Director; Retail, Footwear & Apparel Delivery Lead

2012-10-01 — 2013-09-01

PTC

Client Partner

2010-03-01 — 2012-09-01

PTC

Client Manager

2007-12-01 — 2010-03-01

PTC

Development Manager, Services Engineering

2002-11-01 — 2007-12-01

PTC

Business Practice Manager

1999-05-01 — 2002-10-01

PTC

Implementation Consultant

1998-05-01 — 1999-05-01

Skills

enterprise software business intelligence data integration connectivity software analytics information technology cloud soa saas

Languages

English , English