
Joel Andersson
Throughout my many years of experience in the telecom industry, I have developed a deep understanding of network... | Sweden
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Joel Andersson’s Emails jo****@te****.com
Joel Andersson’s Phone Numbers No phone number available.
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Joel Andersson’s Location Sweden
Joel Andersson’s Expertise Throughout my many years of experience in the telecom industry, I have developed a deep understanding of network infrastructure and a proven track record of managing incident promptly and efficiently. Hands-on experiences in analyzing and resolving technical issues, coupled with the ability to collaborate with cross-functional teams and providers, has enabled me to consistently minimize service disruptions and ensure best possible customer experience. As the current role as Escalation manager at Telia Company: - Successfully led incident response teams, coordinated communication during critical outages, to media, stakeholders and customers. - Overseen critical customer cases and ensuring resolutions. - Led weekly production steering meetings - Track record of resolving complex customer solutions - Accessing and approving emergency and critical changes
Joel Andersson’s Current Industry Telia
Joel
Andersson’s Prior Industry
Tele2
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Bredbandsbolaget
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Telia
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Work Experience

Telia
Escalation Manager
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telia
Operations Engineer
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Bredbandsbolaget
Customer Service
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Tele2
TV-support och kundtjänst
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)