
Joel Hare
Joel is a Senior Manager at ServiceNow in Professional Services with an emphasis on the ITOM / ITAM... | 4607 Brighton Ridge Drive, Apex, United States
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Joel Hare’s Location 4607 Brighton Ridge Drive, Apex, United States
Joel Hare’s Expertise Joel is a Senior Manager at ServiceNow in Professional Services with an emphasis on the ITOM / ITAM Practice with regards to Enterprise Service Management/IT Operations/IT Asset Management applications such as ServiceNow and HP ServiceManager. Primary focus is leading a team of world class Senior level Technical Consultants to ensure timely, high quality delivery of Discovery, Event Management, Service Mapping, Cloud Management, Orchestration, Hardware Asset Management and Software Asset Management implementations across the USA. Have been responsible for leading the design, prototyping, implementing, and testing of technical solutions for ServiceNow implementations in the past. Joel has his MBA and continuously drives the improvements of our implementation methodology and service offerings based on client experiences. Joel understands the business side of doing business as well as the technical side of IT. Have great customer service skills and enjoy working as a liaison between the business and IT. Specialties: IT Service Management (ITSM) frameworks Agile Software Development Waterfall Software Development Operating Systems Windows 2012, 7, Vista, XP, 98 and 95 Red Hat Enterprise Linux AS release 4 (Nahant Update 6) Software ServiceNow (Discovery, Event Management, Service Mapping, Orchestration, Cloud Management, Hardware Asset Management, Software Asset Management) Peregrine/HP ServiceCenter Versions 4.0.10.2 - 9.34 HP Connect-It! 3.91 Peregrine Get.It! 2.01 and 4.1 Microsoft Office 97, 2000, XP/2002, 2003 Crystal Reports 8.5 HP OpenView 7.21 Apropos 6.0 SQL 2003, 2008 SQL Server Management Studio SQL Server 2005 Reporting Services Languages: JavaScript Basic HTML Visual Basic 6.0 ASP.NET Oracle 10, 11 Certifications ServiceNow Certified Implementation Specialist - Service Mapping ServiceNow Certified System Administrator ITIL V2 Foundation in IT Service Management ITIL Foundation – Version3 ITIL Intermediate – Release, Control and Validation – Version 3
Joel Hare’s Current Industry Servicenow
Joel
Hare’s Prior Industry
Halliburton
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Bj Services
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Us Bank
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Servicenow The Enterprise Cloud
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Servicenow
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Work Experience

Servicenow
Principal Product Success Manager
Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Servicenow
Senior Manager, Expert Services ITOM/ITAM Practice
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Servicenow
Manager, Professional Services - ITOM / ITAM Practice
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Servicenow
Senior Technical Consultant, ITOM Practice
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Servicenow The Enterprise Cloud
Technical Consultant
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Us Bank
Sr. Software Specialist
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Bj Services
IT Systems Administrator
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Halliburton
IT Application Analyst/Developer III
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Halliburton
IT Customer Support Analyst Senior
Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Halliburton
IT Customer Support Analyst II
Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Halliburton
IT Customer Support Analyst I
Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)