
Jonathan Daniels
The Customer Experience Playbook: https://www.amazon.co.uk/dp/B08CJ7RM13 After over a decade of managing large IT and Organisational Transformations programmes I realised... | Brussels, Brussels, Belgium
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Jonathan Daniels’s Emails jd****@cx****.be
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Jonathan Daniels’s Location Brussels, Brussels, Belgium
Jonathan Daniels’s Expertise The Customer Experience Playbook: https://www.amazon.co.uk/dp/B08CJ7RM13 After over a decade of managing large IT and Organisational Transformations programmes I realised that we were missing something. We began to deliver using Agile methodologies which was a big step forward. But for various reasons, we kept coming into work with the aim of impressing our colleagues, our managers and ourselves. We lost our focus on the customer. For this reason I dedicate my time co-creating, training and coaching organisations and leaders, giving practical tips on becoming customer-centric. I want to share my learning journey with you, so you too can leverage Customer Experience for your organisation. Get in touch to find out more. www.cx-brussels.be - cofounder www.cx-centric.com - Director www.daniels-solutions.com - Director
Jonathan Daniels’s Current Industry Cx Brussels
Jonathan
Daniels’s Prior Industry
Baby Lifeline
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Network Rail
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Jhc
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Daniels Solutions
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Nissan Motor
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Lloyds Banking
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National Grid
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Ing
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Europages
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Sodexo Benefits And Rewards Services
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Cx Centric
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Cx Brussels
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Work Experience

Cx Brussels
Co-Founder and Director
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cx Centric
Managing Director
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cx Centric
Director
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Sodexo Benefits And Rewards Services
Program Management Office Consultant
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Europages
Agile Project Management Consultant (Coach)
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ing
Consultant
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
National Grid
Project Management Consultant
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Lloyds Banking
Project Management Consultant
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Nissan Motor
Project Management Consultant
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Daniels Solutions
Director
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Jhc
Project Manager
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Network Rail
Project Manager
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Baby Lifeline
E-Business Consulting
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)