
Josh Apt
I have over 20 years of experience working in direct Customer Service, with more than nine years in... | Nashville, Nashville, United States
*50 free lookup(s) per month.
No credit card required.
Josh Apt’s Emails jo****@ve****.com
Josh Apt’s Phone Numbers No phone number available.
Social Media
Josh Apt’s Location Nashville, Nashville, United States
Josh Apt’s Expertise I have over 20 years of experience working in direct Customer Service, with more than nine years in Customer Service Leadership and Operations. Currently, I am an Analyst in Public Sector Sales Support supporting Federal teams in their migration to the EIS contract vehicle. This role includes duties assisting sales individuals in validating opportunities to set up and modernize communications at Federal agencies while maintaining and managing multiple projects at once, often with quick deadlines. I have numerous years of experience responsible for coaching teams providing mobile tech support for the connected life. As a leader focus was coaching my teams to provide premier customer experiences by using advanced tools impacting the customer's connected life. My leadership style is inclusive and focused on identifying knowledge gaps for my team and building the next group of leaders for the organization. I practice an open door policy and develop lasting professional relationships with my team and peers, driving a team focus. Competencies: coaching strategies, leadership development, data review, and analysis.
Josh Apt’s Current Industry Verizon
Josh
Apt’s Prior Industry
Dwg International
|
American Homepatient
|
Asurion
|
Lyft
|
Verizon
Not the Josh Apt you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Verizon
Analyst - Public Sector Operations Sales Support
Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Verizon
Coordinator Customer Service Operations
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon
Sr Analyst Center Operations
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon
Technical Support Expert
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon
Customer Care Advocate
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Lyft
Social Media Customer Experience Team Lead
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Asurion
PSS Voice/Chat Supervisor
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
American Homepatient
Insurance Supervisor
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
American Homepatient
Customer Service Supervisor
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
American Homepatient
Customer Service Team Lead
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Dwg International
Customer Service Supervisor
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)