Josh Hicks
Technically sophisticated ITSM journeyman with 17+ year background in delivering sought after solutions. Quickly identify necessary resources and... | Beaverton, Oregon, United States
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Josh Hicks’s Emails jo****@ei****.com
Josh Hicks’s Phone Numbers No phone number available.
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Josh Hicks’s Location Beaverton, Oregon, United States
Josh Hicks’s Expertise Technically sophisticated ITSM journeyman with 17+ year background in delivering sought after solutions. Quickly identify necessary resources and performance goals, guiding management to achieve productivity and quality goals. Expertise in support, deployment, risk and change management, as well as integration platforms and services. Team Leadership & Training / Incident & Change Management / Budgeting & Cost Control Project Coordination / Waterfall & Iterative Approaches / Strategic Planning Customer Advocate / Effective Communicator / Remote Experience / ITSM / Service Request Management
Josh Hicks’s Current Industry Bmc Software
Josh
Hicks’s Prior Industry
Adp Dealer Services
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Affiliated Computer Services
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Acs Ito
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Csc
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Nike
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Emagine
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Adidas
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Netimpact Strategies
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Bmc Software
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Work Experience
Bmc Software
Sr Technical Support Analyst
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Netimpact Strategies
Technical Lead for BMC Helix (Remedy)- Digital Workplace
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Emagine
Technical Lead for BMC Helix (Remedy)- Digital Workplace
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Adidas
Service Management Specialist - North America
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Emagine
Remedy SRM Developer
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Nike
SR IT Business Consultant - ServiceNow Support
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Csc
Manager - ITSM Global Integrations and Development Operations
Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Csc
Remedy North America; Senior Operations Manager
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Acs Ito
Remedy ITSM Operations Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Affiliated Computer Services
Remedy Application Administrator
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Affiliated Computer Services
Helpdesk Lead & Tools Integration
Sun Aug 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Adp Dealer Services
Support Analyst
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Josh Hicks Email Addresses
FAQ About Josh Hicks
-
Josh Hicks is located at
Beaverton, Oregon, United States -
Josh Hicks is a
Technically sophisticated ITSM journeyman with 17+ year background in delivering sought after solutions. Quickly identify necessary resources and performance goals, guiding management to achieve productivity and quality goals. Expertise in support, deployment, risk and change management, as well as integration platforms and services. Team Leadership & Training / Incident & Change Management / Budgeting & Cost Control Project Coordination / Waterfall & Iterative Approaches / Strategic Planning Customer Advocate / Effective Communicator / Remote Experience / ITSM / Service Request Management Bmc Software -
Josh Hicks currently works in the
Bmc Software -
Josh Hicks specializes in
Technically sophisticated ITSM journeyman with 17+ year background in delivering sought after solutions. Quickly identify necessary resources and performance goals, guiding management to achieve productivity and quality goals. Expertise in support, deployment, risk and change management, as well as integration platforms and services. Team Leadership & Training / Incident & Change Management / Budgeting & Cost Control Project Coordination / Waterfall & Iterative Approaches / Strategic Planning Customer Advocate / Effective Communicator / Remote Experience / ITSM / Service Request Management -
Josh Hicks speaks the following languages:
No languages available. -
Josh Hicks has prior experience in the following industries:
Netimpact Strategies , Emagine , Adidas , Emagine , Nike , Csc , Csc , Acs Ito , Affiliated Computer Services , Affiliated Computer Services , Adp Dealer Services -
Josh Hicks has the following professional experience:
Bmc Software , Netimpact Strategies , Emagine , Adidas , Emagine , Nike , Csc , Csc , Acs Ito , Affiliated Computer Services , Affiliated Computer Services , Adp Dealer Services . -
You can view Josh Hicks’s
LinkedIn profile at LinkedIn URL. -
Josh Hicks’s work email addresses are
[email protected] . -
Josh Hicks works at
Bmc Software
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