
Josh Madere
I've worked in hospitality since 2004, and my first career brought me experience in nearly every position in... | Austin, Texas, United States
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Josh Madere’s Emails jo****@im****.com
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Josh Madere’s Location Austin, Texas, United States
Josh Madere’s Expertise I've worked in hospitality since 2004, and my first career brought me experience in nearly every position in a restaurant, bar, or cafe - mostly in leadership roles. My last position in that field was as Tours & Education Manager at Still Austin Whiskey Co., where I was responsible for the training of all new hires in beverage education and distillation science, leading our consumer-facing tour experience at multiple levels of engagement, and the development of new materials- including product development, brand messaging, and content creation. I left the beverage industry with a desire to refine my technological skills to help others. After completing the Google IT Support Professional Certificate, I attained the CompTIA A+ certification. I began my IT journey at SecureLink, a class-leading vendor access connectivity solution, where I began as a Customer Success Manager. After SecureLink was acquired by Imprivata, the digital identity company famous for radically impacting the authentication processes in healthcare across the country, I was promoted to Customer Success Advisor, and later to Customer Success Engineer. I am a technical escalation resource for all of our customer-facing teams and our many customers themselves, consulting primarily on architecture, best practices, integrations, and large projects.
Josh Madere’s Current Industry Imprivata
Josh
Madere’s Prior Industry
Still Austin Whiskey
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Securelink
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Imprivata
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Work Experience

Imprivata
Customer Success Engineer
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Imprivata
Customer Success Advisor
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Securelink
Customer Success Manager
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Still Austin Whiskey
Whiskey Wizard
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)