Joshua Garfield

FAQ About Joshua Garfield

• What is Joshua Garfield's address?

  Joshua Garfield is located at
  Estero, Florida, United States

• What is Joshua Garfield's job title?

  Joshua Garfield is a
  I have spent more than 15 years following a passion for achievement, growth, and excellence. My career has a foundation in business support and leadership in customer experience, product marketing, brand, project management, and process improvement. Armed with the experience necessary to yield meaningful business transformation, I have been able to drive growth in consumer preference, revenue, NPS, and loyalty. Successes: • Launched a transformative operating model across Hertz’s top 60 largest car rental locations in North America, driving customer satisfaction up more than 20 NPS points, reclaiming market share, and optimizing fleet use. • Led and implemented first to market touchless exit gate product powered by bio-metric technology that provides a solution for significant reduction in wait times for customers traveling through 14 large hubs. NPS among users exceeded best-in-class with an increase of 20 NPS points. • Used omni-directional marketing tactics to grow subscription-based users to over 125K in the first 12 months through CRM, paid media campaigns, web, TV, and print marketing. • Using extensive voice of customer studies, played a key role on Hertz fleet advisory board that lead to the launch of the “Hertz Best Fleet Ever” campaign. • In partnership with several highly respected agencies, revitalized Hertz image by leading a design overhaul of customer facing employee uniforms, modernized facilities with an inviting new customer centered look and feel, and supervised the transformation of visual merchandizing. • Incorporated industry leading digital branding, merchandizing, and advertising using high definition screen technology in new and revitalized service centers. My passion has always been bringing the brand to life by providing business support in key areas: • Planning and execution • Omni-direction marketing • Relationship building and people leadership • Product development • Project management • Operational excellence I believe that success in business comes from a few core values that I keep at the center of everything I do: • People, teamwork, and collaboration are vital in creating a culture of achievement. • The customer is the center of what drives innovation and desired outcomes. • Deep understanding of the business, levers for change, and continuous improvement set the roadmap to success. Hertz

• What industry does Joshua Garfield currently work in?

  Joshua Garfield currently works in the
  Hertz

• What is Joshua Garfield's area of expertise?

  Joshua Garfield specializes in
  I have spent more than 15 years following a passion for achievement, growth, and excellence. My career has a foundation in business support and leadership in customer experience, product marketing, brand, project management, and process improvement. Armed with the experience necessary to yield meaningful business transformation, I have been able to drive growth in consumer preference, revenue, NPS, and loyalty. Successes: • Launched a transformative operating model across Hertz’s top 60 largest car rental locations in North America, driving customer satisfaction up more than 20 NPS points, reclaiming market share, and optimizing fleet use. • Led and implemented first to market touchless exit gate product powered by bio-metric technology that provides a solution for significant reduction in wait times for customers traveling through 14 large hubs. NPS among users exceeded best-in-class with an increase of 20 NPS points. • Used omni-directional marketing tactics to grow subscription-based users to over 125K in the first 12 months through CRM, paid media campaigns, web, TV, and print marketing. • Using extensive voice of customer studies, played a key role on Hertz fleet advisory board that lead to the launch of the “Hertz Best Fleet Ever” campaign. • In partnership with several highly respected agencies, revitalized Hertz image by leading a design overhaul of customer facing employee uniforms, modernized facilities with an inviting new customer centered look and feel, and supervised the transformation of visual merchandizing. • Incorporated industry leading digital branding, merchandizing, and advertising using high definition screen technology in new and revitalized service centers. My passion has always been bringing the brand to life by providing business support in key areas: • Planning and execution • Omni-direction marketing • Relationship building and people leadership • Product development • Project management • Operational excellence I believe that success in business comes from a few core values that I keep at the center of everything I do: • People, teamwork, and collaboration are vital in creating a culture of achievement. • The customer is the center of what drives innovation and desired outcomes. • Deep understanding of the business, levers for change, and continuous improvement set the roadmap to success.

• Which languages does Joshua Garfield speak? 

  Joshua Garfield speaks the following languages:
  No languages available.

• Which industries has Joshua Garfield previously worked in?   

  Joshua Garfield has prior experience in the following industries:
  Hertz , Hertz , Hertz , Hertz , Hertz , Hertz , Hertz

• What is Joshua Garfield’s work experience?  

  Joshua Garfield has the following professional experience:
  Hertz , Hertz , Hertz , Hertz , Hertz , Hertz , Hertz , Hertz .

• How can I find Joshua Garfield on LinkedIn?  

  You can view Joshua Garfield’s
  LinkedIn profile at LinkedIn URL.

• What are Joshua Garfield’s work email addresses?  

  Joshua Garfield’s work email addresses are
  [email protected] .

• What company does Joshua Garfield work for?  

  Joshua Garfield works at
  Hertz