Joshua Lento
Primary role is to drive sales performance and customer experience through associate coaching and development, procedural review, process... | 10434 Marble Egret Court West, Jacksonville, United States
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Joshua Lento’s Location 10434 Marble Egret Court West, Jacksonville, United States
Joshua Lento’s Expertise Primary role is to drive sales performance and customer experience through associate coaching and development, procedural review, process improvement, data analysis and workforce management. Goals are to drive new applications through the door with the proper mix of prime candidates to grow our loan asset base while maximizing spreads and profitability. Additionally, we strive for customer service excellence through process review and associate feedback while processing work from application approval through contract signature. Specialties: Sales Coaching, Call Review, Customer Escalations, Process Improvement, Project Management, Problem Resolution, Data Analysis, Contingency Planning
Joshua Lento’s Current Industry Bank Of America
Joshua
Lento’s Prior Industry
Bank Of America
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Work Experience
Bank Of America
Operational Execution Strategy Leader
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank Of America
Sales Performance Manager
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bank Of America
Consumer Vehicle Lending – Retail Auto Site Leader/ Sales Manager; VP
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Dealer Financial Services - Contact Center Customer Service Unit Manager; AVP
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Dealer Financial Services - Contact Center Operations Manager; Officer
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Business Support Lead
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
AAL Supervisor
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Floor Manager
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of America
Customer Service Representative
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Joshua Lento Email Addresses
FAQ About Joshua Lento
-
Joshua Lento is located at
10434 Marble Egret Court West, Jacksonville, United States -
Joshua Lento is a
Primary role is to drive sales performance and customer experience through associate coaching and development, procedural review, process improvement, data analysis and workforce management. Goals are to drive new applications through the door with the proper mix of prime candidates to grow our loan asset base while maximizing spreads and profitability. Additionally, we strive for customer service excellence through process review and associate feedback while processing work from application approval through contract signature. Specialties: Sales Coaching, Call Review, Customer Escalations, Process Improvement, Project Management, Problem Resolution, Data Analysis, Contingency Planning Bank Of America -
Joshua Lento currently works in the
Bank Of America -
Joshua Lento specializes in
Primary role is to drive sales performance and customer experience through associate coaching and development, procedural review, process improvement, data analysis and workforce management. Goals are to drive new applications through the door with the proper mix of prime candidates to grow our loan asset base while maximizing spreads and profitability. Additionally, we strive for customer service excellence through process review and associate feedback while processing work from application approval through contract signature. Specialties: Sales Coaching, Call Review, Customer Escalations, Process Improvement, Project Management, Problem Resolution, Data Analysis, Contingency Planning -
Joshua Lento speaks the following languages:
No languages available. -
Joshua Lento has prior experience in the following industries:
Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America -
Joshua Lento has the following professional experience:
Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America , Bank Of America . -
You can view Joshua Lento’s
LinkedIn profile at LinkedIn URL. -
Joshua Lento’s work email addresses are
[email protected] . -
Joshua Lento works at
Bank Of America
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