Joshua Oplinger
While working at CenturyLink I have: -Provide Customer support, investigation, and resolution revolving around home and internal networks for... | Harrisburg, Pennsylvania, United States
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Joshua Oplinger’s Emails jo****@co****.com
Joshua Oplinger’s Phone Numbers 1717652****
Social Media
Joshua Oplinger’s Location Harrisburg, Pennsylvania, United States
Joshua Oplinger’s Expertise While working at CenturyLink I have: -Provide Customer support, investigation, and resolution revolving around home and internal networks for both internal and external customers. -Create and update Processes. -Provide feedback directly to front line agents, assistance to the Supervisors and Management teams, and training for multiple levels of the Consumer Technical Support teams. -Utilized remote software to provide quick and trusted relief. -Assisted in network event triage and deflection. -Prevented non-value added dispatches and help manage customer communications. -Investigate and provide information to call center leadership. -Champion for Change and Innovation; Included - plan, execute, and improve efficiencies. -Self-managed projects and travel included.
Joshua Oplinger’s Current Industry Conrad Siegel
Joshua
Oplinger’s Prior Industry
Centurylink
|
Conrad Siegel
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Work Experience
Conrad Siegel
Network Technician
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Centurylink
Tech Support Technician 4 - Consumer
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Joshua Oplinger Email Addresses
Joshua Oplinger Phone Number
FAQ About Joshua Oplinger
-
Joshua Oplinger is located at
Harrisburg, Pennsylvania, United States -
Joshua Oplinger is a
While working at CenturyLink I have: -Provide Customer support, investigation, and resolution revolving around home and internal networks for both internal and external customers. -Create and update Processes. -Provide feedback directly to front line agents, assistance to the Supervisors and Management teams, and training for multiple levels of the Consumer Technical Support teams. -Utilized remote software to provide quick and trusted relief. -Assisted in network event triage and deflection. -Prevented non-value added dispatches and help manage customer communications. -Investigate and provide information to call center leadership. -Champion for Change and Innovation; Included - plan, execute, and improve efficiencies. -Self-managed projects and travel included. Conrad Siegel -
Joshua Oplinger currently works in the
Conrad Siegel -
Joshua Oplinger specializes in
While working at CenturyLink I have: -Provide Customer support, investigation, and resolution revolving around home and internal networks for both internal and external customers. -Create and update Processes. -Provide feedback directly to front line agents, assistance to the Supervisors and Management teams, and training for multiple levels of the Consumer Technical Support teams. -Utilized remote software to provide quick and trusted relief. -Assisted in network event triage and deflection. -Prevented non-value added dispatches and help manage customer communications. -Investigate and provide information to call center leadership. -Champion for Change and Innovation; Included - plan, execute, and improve efficiencies. -Self-managed projects and travel included. -
Joshua Oplinger speaks the following languages:
No languages available. -
Joshua Oplinger has prior experience in the following industries:
Centurylink -
Joshua Oplinger has the following professional experience:
Conrad Siegel , Centurylink . -
You can view Joshua Oplinger’s
LinkedIn profile at LinkedIn URL. -
Joshua Oplinger’s work email addresses are
[email protected] . -
Joshua Oplinger works at
Conrad Siegel
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