
Justin Gauder
Solutions-oriented IT and Education leader with experience managing complex IT and Government environments and developing successful solutions... | Kilmore, Victoria, Australia
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Justin Gauder’s Emails j.****@bo****.edu
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Justin Gauder’s Location Kilmore, Victoria, Australia
Justin Gauder’s Expertise Solutions-oriented IT and Education leader with experience managing complex IT and Government environments and developing successful solutions for industry leaders. Highly skilled in project establishment, specification and execution processes, computer infrastructure maintenance, storage and data security. High expertise in the design, installation and configuration of network systems to drive company growth and technical innovation. Skilled in providing effective leadership in fast-paced, deadline-driven environments. Outstanding presentation and communication skills with superior technical knowledge utilized to solve complex IT issues. Excel at turning individuals into teams that work efficiently and exceed all expectations. Selected Highlights - Provided exceptional customer service while delivering professional and effective support to over 30,000 business users and over 50 departments on the various networks and computer systems within the organisation. - Played a key role in email migration project to increase corporate productivity and efficiency. - Served as support lead for editorial and publishing systems to ensure maximum system reliability. - Selected as a first point of contact for fix-on-first-call resolutions, ensuring timely resolution. - Assisted users with installing standard operating environment applications to ensure technical needs were exceeded. - Performed remote troubleshooting for users on LAN or connected via VPN to ensure resolution in a timely manner. - Lead the implementation of JIRA and Support processes and Applications within the Business - Created knowledge management process and began implementation across the business I look forward to meeting you! You can reach me at phone or email (include your contact info for people without a LinkedIn account or who cannot connect)
Justin Gauder’s Current Industry Box Hill Institute
Justin
Gauder’s Prior Industry
Micro Shack
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Department Of Education And Training Victoria
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News
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Simply Energy
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Findex
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Box Hill Institute
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Work Experience

Box Hill Institute
Operations Manager - Defence
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Box Hill Institute
Education And Training Manager - Defence
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Box Hill Institute
Information Technology Teacher - Defence
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Findex
JIRA administrator
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Simply Energy
Senior Application Support Specialist/Business Analyst
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
News
Application Support Specialist/Service Centre Analyst
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Department Of Education And Training Victoria
Service Desk Analyst/Acting Team Leader
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Micro Shack
Technician
Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)