Kevin Cook

FAQ About Kevin Cook

• What is Kevin Cook's address?

  Kevin Cook is located at
  Morrisville, North Carolina, United States

• What is Kevin Cook's job title?

  Kevin Cook is a
  ➡️ As a purposeful leader, I’ve cultivated expertise across industries, leading contact centers, customer experience, process improvement, and sales teams, and even founding and running a successful small business. My strengths lie in optimizing contact centers, developing teams, enhancing processes, implementing AMS/CRM and eCommerce solutions, and strategic thinking. My career began in Texas, with formative semesters abroad in Rome and Cuernavaca, starting as a frontline contact center specialist for the AICPA. Rapid promotions led me to senior management, where I discovered my passion for customer service, mentoring, process improvement, and system implementation. This passion continued at Cisco and the D.C. Bar, focusing on business process improvement through customer experience and staff optimization. At the Maryland State Bar Association, I managed the membership and technology department, leading a reorganization, rebranding, and CRM implementation that significantly improved operational efficiency. Family commitments brought me back to NC, where I founded a successful landscaping business, achieving an average of 55% revenue growth year-over-year. I was hands-on in every aspect—from website building and CRM implementation to hiring, logistics, accounting, and marketing. The business grew from a 2-person operation to 20+ in 5 years, and I implemented a profit-share model that benefited the staff. Key skills that define my 17-year journey include people development, transformative leadership, technology solutions, contact center management, sales, financial management, and process optimization. I’ve implemented and optimized CRM/AMS systems like Oracle ERP, Salesforce, and Aptify, aligning business strategies with customer expectations. My leadership and communication skills drive cross-functional teams and foster stakeholder collaboration. I manage budgets, assess risks, develop and analyze KPIs and SLAs, and drive process improvements. Self-growth is vital to me, and I’m committed to leaving the world better than I found it. In my free time, I enjoy hiking with my dog, gardening, service work, and being outdoors. Let's connect and explore how we can contribute to each other’s success. Blue Ocean Ideas

• What industry does Kevin Cook currently work in?

  Kevin Cook currently works in the
  Blue Ocean Ideas

• What is Kevin Cook's area of expertise?

  Kevin Cook specializes in
  ➡️ As a purposeful leader, I’ve cultivated expertise across industries, leading contact centers, customer experience, process improvement, and sales teams, and even founding and running a successful small business. My strengths lie in optimizing contact centers, developing teams, enhancing processes, implementing AMS/CRM and eCommerce solutions, and strategic thinking. My career began in Texas, with formative semesters abroad in Rome and Cuernavaca, starting as a frontline contact center specialist for the AICPA. Rapid promotions led me to senior management, where I discovered my passion for customer service, mentoring, process improvement, and system implementation. This passion continued at Cisco and the D.C. Bar, focusing on business process improvement through customer experience and staff optimization. At the Maryland State Bar Association, I managed the membership and technology department, leading a reorganization, rebranding, and CRM implementation that significantly improved operational efficiency. Family commitments brought me back to NC, where I founded a successful landscaping business, achieving an average of 55% revenue growth year-over-year. I was hands-on in every aspect—from website building and CRM implementation to hiring, logistics, accounting, and marketing. The business grew from a 2-person operation to 20+ in 5 years, and I implemented a profit-share model that benefited the staff. Key skills that define my 17-year journey include people development, transformative leadership, technology solutions, contact center management, sales, financial management, and process optimization. I’ve implemented and optimized CRM/AMS systems like Oracle ERP, Salesforce, and Aptify, aligning business strategies with customer expectations. My leadership and communication skills drive cross-functional teams and foster stakeholder collaboration. I manage budgets, assess risks, develop and analyze KPIs and SLAs, and drive process improvements. Self-growth is vital to me, and I’m committed to leaving the world better than I found it. In my free time, I enjoy hiking with my dog, gardening, service work, and being outdoors. Let's connect and explore how we can contribute to each other’s success.

• Which languages does Kevin Cook speak? 

  Kevin Cook speaks the following languages:
  No languages available.

• Which industries has Kevin Cook previously worked in?   

  Kevin Cook has prior experience in the following industries:
  K1 Consulting , Deep Green Services , Maryland State Bar Association Msba , Dc Bar , Cisco , Aicpa

• What is Kevin Cook’s work experience?  

  Kevin Cook has the following professional experience:
  Blue Ocean Ideas , K1 Consulting , Deep Green Services , Maryland State Bar Association Msba , Dc Bar , Cisco , Aicpa .

• How can I find Kevin Cook on LinkedIn?  

  You can view Kevin Cook’s
  LinkedIn profile at LinkedIn URL.

• What are Kevin Cook’s work email addresses?  

  Kevin Cook’s work email addresses are
  [email protected] .

• What company does Kevin Cook work for?  

  Kevin Cook works at
  Blue Ocean Ideas