
Kevin Lima
Undergraduated in Finance Management with full scholarship, fluent in English by Wizard and advanced in Japanese Proficiency at... | São Paulo, São Paulo, Brazil
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Kevin Lima’s Emails ke****@co****.com
Kevin Lima’s Phone Numbers No phone number available.
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Kevin Lima’s Location São Paulo, São Paulo, Brazil
Kevin Lima’s Expertise Undergraduated in Finance Management with full scholarship, fluent in English by Wizard and advanced in Japanese Proficiency at Kumon. I have experience in the administrative area managing documents and spreadsheets as a Young Apprentice at Radio e TV Bandeirantes and five years of experience as a phone and chat Bilingual Tech Support and Customer Experience (level 1 with knowledge about level 2) at Concentrix, troubleshooting and probing emerging issues using Windows and macOS, constantly maintaining top performance and suggesting improvements in our processes alongside the quality team. Furthermore, I internshipped Business Management at Logus where I gained practical secretariat, administration, entrepreneurship and basic Microsoft Office Package knowledge. I also have practical experience as a manga translator from English to Portuguese as a volunteer and a few Japanese Dubbing at Kumon for fluency enhancement. Emotional intelligence and working under pressure are some of my qualities and I will make multilanguage proficiency one of my strengths on the professional field as well. ---------------------------------------------------------------------- Graduado em Gestão Financeira com bolsa integral, fluente em Inglês pela Wizard e Proficiência Avançada em Japonês pela Kumon. Tenho experiência na área administrativa gerenciando documentos e planilhas como Jovem Aprendiz na Rádio e TV Bandeirantes e cinco anos de experiência no Suporte Técnico Bilíngue e Experiência do Cliente por telefone e chat nível 2 na Concentrix, dando soluções e sondando problemas emergentes utilizando Windows e macOS, constantemente mantendo a melhor performance e sugerindo melhorias em nossos processos ao lado do time de qualidade. Possuo estágio em Gestão Empresarial na Logus, onde adquiri conhecimentos práticos de secretariado, administração, empreendedorismo e Pacote Microsoft Office básico. Também tenho experiência prática como tradutor de mangá voluntariado do inglês para o português e algumas dublagens em japonês no Kumon. Inteligência emocional e trabalhar sob pressão são algumas das minhas qualidades e farei a proficiência em vários idiomas um dos meus pontos fortes também no âmbito profissional.
Kevin Lima’s Current Industry Concentrix
Kevin
Lima’s Prior Industry
Concentrix Cvg
|
Radio E Tv Bandeirantes Morumbi
|
Concentrix Brasil
|
Concentrix
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Work Experience

Concentrix
Tech Support and Customer Experience
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Concentrix Brasil
Suporte técnico
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Radio E Tv Bandeirantes Morumbi
Young Apprentice - Jovem Aprendiz
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix Cvg
Tech Support and Customer Experience
— Present