
Kevin Moe
I have been in the technical support field for about 12 years. I enjoy being handed a problem and... | Lake Stevens, Washington, United States
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Kevin Moe’s Emails ke****@su****.com
Kevin Moe’s Phone Numbers No phone number available.
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Kevin Moe’s Location Lake Stevens, Washington, United States
Kevin Moe’s Expertise I have been in the technical support field for about 12 years. I enjoy being handed a problem and told to find out the cause and then provide documentation how to fix and prevent the given problem. I started my technical career in the wireless industry and moving up to home networking and computer troubleshooting and still continue with device and equipment troubleshooting. I have a process improvement mind-set and I am willing to find a problem and provide a resolution: I have been on the front line finding new malware and computer virus that infect computers and the writing and implementing fixes for them that ended up being a department process as well as write other training material for various departments within the company. I believe in taking ownership, being responsive, and committing to deadlines. My thought is, that it is best to behave and act how you would like to be perceived and treated. If one is always late they will be perceived as a slacker. If one does not take ownership they will be perceived as dishonest. This holds true to employees as well as management. Effective project task completion without direct supervision. Reliable, conscientious, meticulous, dedicated, organized and maintain a positive attitude. Self-motivated with strong leadership skills Excellent written and oral communication skills I am always willing and able to handle a wide variety of tasks without direct supervision Thrive in a competitive and challenging environment Highly effective in developing a positive and productive work atmosphere I practice due diligence when it comes to my work. It takes more time and work to go back and do something over again, just because I tried to take a shortcut.
Kevin Moe’s Current Industry Support Com
Kevin
Moe’s Prior Industry
At And T Wireless
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Cingular Wireless
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Verizon Fios
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Support Com
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Work Experience

Support Com
Solution Engineer
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Fios
Fiber Optic Tech Support
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Cingular Wireless
Enterprise Tech Support
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
At And T Wireless
Advanced Network Services
Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
At And T Wireless
Customer Care Representative
Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)