Krishna Prabhu
Building Warehousing and B2B Express Service for Ekart, offering 4PL Services for D2C,B2B and B2C customers. Built &... | Bengaluru, Karnataka, India
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Krishna Prabhu’s Emails kr****@fl****.com
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Krishna Prabhu’s Location Bengaluru, Karnataka, India
Krishna Prabhu’s Expertise Building Warehousing and B2B Express Service for Ekart, offering 4PL Services for D2C,B2B and B2C customers. Built & Operated Quick Commerce Hyperlocal Warehousing NW & Last Mile Services for Fast delivery of Fruits & Vegetables, Dairy, Daily Essentials & Grocery. Service Business Management: As Neutral Service Provider & Strategic Service Partner for setting up Walk in Service Centers, Large format Flagship Service Centers & Specialist Service Centers Built Service Organization : Setting up End to End Service Business plan, Manpower organization, Design, Bizfin, Integrated CRM, Technical support, Contact Center, Service network, Back end support like SCM, IT Integration, Refurbishment, Product Life Cycle Management etc. Product & Design : Ideation, Business Case Development, Design Solves & Create Products for Service & SCM Operations. Key Account & Business Development: OEMs, Insurance Providers, and Carriers & Vendors to enhance Service Business with shared services platform for reduced costs Spare Parts Supply Chain Management: Set up Warehousing Infrastructure through 3PL, Planning & Implementing processes for Supply Chain Management of spare Parts & Accessories from ODM, OEMs thro imports & local sourcing, forward and reverse logistics of spare parts. DOA Returns & Parts RMA Management: Develop strategy & process for effective clearance and claims of parts & finished goods with suppliers and OEMs. Including Swap, refurbishment (L3), repairs & parts harvesting methods. VAS Service Sales Identify the opportunity of Extended Warranty & Accessories through Online & NW of Retail, Insurance and Field Service channel. Develop, procure all such needs to achieve revenue targets. Agreements: Formulate Service Agreements, Business terms, delivery standards & Processes for OEM specific services. Legal Knowledge: Statutory,, dispute handling in service engagements, Consumer Court & legal dispute management Service Quality: Service Quality Index management & Audits Field product Quality Support: Product pre-launch field trails, product performance testing & correction at factory Crisis Management in Service Recovery : Providing effective strategy & recovery solutions during crisis or failure of NW Operate Service business as Profit Center & as Entrepreneur Partner in StartUps.
Krishna Prabhu’s Current Industry Flipkart
Krishna
Prabhu’s Prior Industry
Bpl
|
Titan
|
Reliance Retail
|
B2x Care Solutions
|
Flipkart
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Work Experience
Flipkart
Head of Warehousing & B2B Express Services
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Flipkart
Senior Director : Head Ops & LM Hyperlocal
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Flipkart
Director : Head of Service Ops, Network & Customer Experience
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Flipkart
Senior Director : Head of Operations & SCM Jeeves-F1
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Flipkart
Associate Director : Service Ops & Platform
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
B2x Care Solutions
Director Managed Services
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Reliance Retail
Asst General Manager resQ SCM & Partner Management
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Titan
Customer Service Manager
Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Bpl
Regional Customer Service Manager
Sat Aug 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Krishna Prabhu Email Addresses
FAQ About Krishna Prabhu
-
Krishna Prabhu is located at
Bengaluru, Karnataka, India -
Krishna Prabhu is a
Building Warehousing and B2B Express Service for Ekart, offering 4PL Services for D2C,B2B and B2C customers. Built & Operated Quick Commerce Hyperlocal Warehousing NW & Last Mile Services for Fast delivery of Fruits & Vegetables, Dairy, Daily Essentials & Grocery. Service Business Management: As Neutral Service Provider & Strategic Service Partner for setting up Walk in Service Centers, Large format Flagship Service Centers & Specialist Service Centers Built Service Organization : Setting up End to End Service Business plan, Manpower organization, Design, Bizfin, Integrated CRM, Technical support, Contact Center, Service network, Back end support like SCM, IT Integration, Refurbishment, Product Life Cycle Management etc. Product & Design : Ideation, Business Case Development, Design Solves & Create Products for Service & SCM Operations. Key Account & Business Development: OEMs, Insurance Providers, and Carriers & Vendors to enhance Service Business with shared services platform for reduced costs Spare Parts Supply Chain Management: Set up Warehousing Infrastructure through 3PL, Planning & Implementing processes for Supply Chain Management of spare Parts & Accessories from ODM, OEMs thro imports & local sourcing, forward and reverse logistics of spare parts. DOA Returns & Parts RMA Management: Develop strategy & process for effective clearance and claims of parts & finished goods with suppliers and OEMs. Including Swap, refurbishment (L3), repairs & parts harvesting methods. VAS Service Sales Identify the opportunity of Extended Warranty & Accessories through Online & NW of Retail, Insurance and Field Service channel. Develop, procure all such needs to achieve revenue targets. Agreements: Formulate Service Agreements, Business terms, delivery standards & Processes for OEM specific services. Legal Knowledge: Statutory,, dispute handling in service engagements, Consumer Court & legal dispute management Service Quality: Service Quality Index management & Audits Field product Quality Support: Product pre-launch field trails, product performance testing & correction at factory Crisis Management in Service Recovery : Providing effective strategy & recovery solutions during crisis or failure of NW Operate Service business as Profit Center & as Entrepreneur Partner in StartUps. Flipkart -
Krishna Prabhu currently works in the
Flipkart -
Krishna Prabhu specializes in
Building Warehousing and B2B Express Service for Ekart, offering 4PL Services for D2C,B2B and B2C customers. Built & Operated Quick Commerce Hyperlocal Warehousing NW & Last Mile Services for Fast delivery of Fruits & Vegetables, Dairy, Daily Essentials & Grocery. Service Business Management: As Neutral Service Provider & Strategic Service Partner for setting up Walk in Service Centers, Large format Flagship Service Centers & Specialist Service Centers Built Service Organization : Setting up End to End Service Business plan, Manpower organization, Design, Bizfin, Integrated CRM, Technical support, Contact Center, Service network, Back end support like SCM, IT Integration, Refurbishment, Product Life Cycle Management etc. Product & Design : Ideation, Business Case Development, Design Solves & Create Products for Service & SCM Operations. Key Account & Business Development: OEMs, Insurance Providers, and Carriers & Vendors to enhance Service Business with shared services platform for reduced costs Spare Parts Supply Chain Management: Set up Warehousing Infrastructure through 3PL, Planning & Implementing processes for Supply Chain Management of spare Parts & Accessories from ODM, OEMs thro imports & local sourcing, forward and reverse logistics of spare parts. DOA Returns & Parts RMA Management: Develop strategy & process for effective clearance and claims of parts & finished goods with suppliers and OEMs. Including Swap, refurbishment (L3), repairs & parts harvesting methods. VAS Service Sales Identify the opportunity of Extended Warranty & Accessories through Online & NW of Retail, Insurance and Field Service channel. Develop, procure all such needs to achieve revenue targets. Agreements: Formulate Service Agreements, Business terms, delivery standards & Processes for OEM specific services. Legal Knowledge: Statutory,, dispute handling in service engagements, Consumer Court & legal dispute management Service Quality: Service Quality Index management & Audits Field product Quality Support: Product pre-launch field trails, product performance testing & correction at factory Crisis Management in Service Recovery : Providing effective strategy & recovery solutions during crisis or failure of NW Operate Service business as Profit Center & as Entrepreneur Partner in StartUps. -
Krishna Prabhu speaks the following languages:
No languages available. -
Krishna Prabhu has prior experience in the following industries:
Flipkart , Flipkart , Flipkart , Flipkart , B2x Care Solutions , Reliance Retail , Titan , Bpl -
Krishna Prabhu has the following professional experience:
Flipkart , Flipkart , Flipkart , Flipkart , Flipkart , B2x Care Solutions , Reliance Retail , Titan , Bpl . -
You can view Krishna Prabhu’s
LinkedIn profile at LinkedIn URL. -
Krishna Prabhu’s work email addresses are
[email protected] . -
Krishna Prabhu works at
Flipkart
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