Kubilay Yalkin

FAQ About Kubilay Yalkin

• What is Kubilay Yalkin's address?

  Kubilay Yalkin is located at
  Istanbul, Istanbul, Turkey

• What is Kubilay Yalkin's job title?

  Kubilay Yalkin is a
  Providing general oversight in the direction of all support and service efforts in Turkey Managing overall support and services activities in Turkey Providing presales and postsales consultancy on contact center business High level expertise on Workforce Management, Quality Monitoring, Performance Management & Scorecards, eLearning, Speech Analytics, Voice Recording, and IVR systems Managing speech analytics projects, which require in-depth analysis of various business units’ processes, finding of specific areas to improve, and defining the possible action plans with estimated impact and outcome. Having extensive experience on call center operations Handling customer relations and maintaining high level customer satisfaction after project delivery Providing quality solutions to major incidents and complex business problems Creating and organizing enterprise systems backup and recovery strategies for the customers Specialties: Project Management, Professional Services, Professional Consultancy, Team Management, Providing Creative Solutions, Call Centers Business, Telecommunications and Information Technology Industry, Enterprise Solutions Systems: Verint Impact 360 Workforce Optimization Systems (covering WFM, VRU, QM, Performance Management, eLearning, Speech Analytics, Text Analytics, Customer Feedback), ININ Contact Center Solutions Verint

• What industry does Kubilay Yalkin currently work in?

  Kubilay Yalkin currently works in the
  Verint

• What is Kubilay Yalkin's area of expertise?

  Kubilay Yalkin specializes in
  Providing general oversight in the direction of all support and service efforts in Turkey Managing overall support and services activities in Turkey Providing presales and postsales consultancy on contact center business High level expertise on Workforce Management, Quality Monitoring, Performance Management & Scorecards, eLearning, Speech Analytics, Voice Recording, and IVR systems Managing speech analytics projects, which require in-depth analysis of various business units’ processes, finding of specific areas to improve, and defining the possible action plans with estimated impact and outcome. Having extensive experience on call center operations Handling customer relations and maintaining high level customer satisfaction after project delivery Providing quality solutions to major incidents and complex business problems Creating and organizing enterprise systems backup and recovery strategies for the customers Specialties: Project Management, Professional Services, Professional Consultancy, Team Management, Providing Creative Solutions, Call Centers Business, Telecommunications and Information Technology Industry, Enterprise Solutions Systems: Verint Impact 360 Workforce Optimization Systems (covering WFM, VRU, QM, Performance Management, eLearning, Speech Analytics, Text Analytics, Customer Feedback), ININ Contact Center Solutions

• Which languages does Kubilay Yalkin speak? 

  Kubilay Yalkin speaks the following languages:
  No languages available.

• Which industries has Kubilay Yalkin previously worked in?   

  Kubilay Yalkin has prior experience in the following industries:
  Sys Sesli Yanit Sistemleri , Sys Sesli Yanit Sistemleri , Sbs Siemens Business Services , At And T , At And T , Ibm , Bogazici University

• What is Kubilay Yalkin’s work experience?  

  Kubilay Yalkin has the following professional experience:
  Verint , Sys Sesli Yanit Sistemleri , Sys Sesli Yanit Sistemleri , Sbs Siemens Business Services , At And T , At And T , Ibm , Bogazici University .

• How can I find Kubilay Yalkin on LinkedIn?  

  You can view Kubilay Yalkin’s
  LinkedIn profile at LinkedIn URL.

• What are Kubilay Yalkin’s work email addresses?  

  Kubilay Yalkin’s work email addresses are
  [email protected] .

• What company does Kubilay Yalkin work for?  

  Kubilay Yalkin works at
  Verint