
Lawrence Codling
Ever since as long as I can remember, I've been interested in people. What makes them tick, why... | Tabuk Region, Tabuk Region, Saudi Arabia
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Lawrence Codling’s Emails la****@rw****.com
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Lawrence Codling’s Location Tabuk Region, Tabuk Region, Saudi Arabia
Lawrence Codling’s Expertise Ever since as long as I can remember, I've been interested in people. What makes them tick, why do they do the things they do and how can I help them achieve their wants and needs? This obsession drew me into the field of User Experience Design (UX) - it gives me a platform to be able to change the way that customers interact with digital services and products, it gives me the insight to really understand what customers need and when they need it. Today the world is changing at an unprecedented rate, our values, understandings and even beliefs are shifting in a way that no one thought was possible. That leaves us a huge task to tackle: how do you design for a shifting, moving, morphing society - what does good look like then? Could it be that we need to hit the 'reset' button every once in a while and ask ourselves some deep, fundamental questions? Could it also be that we need to change our values as designers, in order to create better experiences for this new, fluid, digital population? Could it simply mean tearing up the old, outdated, personas of the past and instead relying on pure data and insights? We have a huge opportunity to use design as a problem/task solving tool for our customers. That we might shape the path they tread and indeed steer them towards simple, intuitive, but also epic and memorable experiences is an esteemed honour. That we may paint a picture of a better, more sustainable future is an absolute must. Here are some tools that I use on an ever-day basis to make our customers lives better: - Design strategy (How can we use this powerful tool in ever changing times) - Thought leadership (Don't wait to be asked, share your vision - take others on the journey) - Cross discipline engagement (We need to work together, we all have a part to play) - Customer facing communications (What we say and how we say it will be remembered) - Stakeholder management (get the best from your colleagues - give the best to them) - UX evangelism (Share the passion for making things awesome - get people excited) - Concept creation (Being quick is often better than being right - build, test, learn) - User testing (Test your hypothesis on the people who need it to work well) - User research (Constantly study the people you design for)
Lawrence Codling’s Current Industry Neom
Lawrence
Codling’s Prior Industry
Wpp
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Imaginet
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Rwe Npower
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Npower
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Innogy
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E On
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Neom
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Work Experience

Neom
Head of CX ENOWA - NEOM
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
E On
Global Head of NPS & Customer Experience Governance
Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Innogy
User Experience Director
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Innogy
UX Director
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Npower
User Experience Manager
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Npower
UX Manager @ npower (Maternity cover - contract)
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Rwe Npower
UX Lead
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Imaginet
Senior User Experience Designer
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Wpp
Senior User Experience Designer
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Wpp
Mid weight User Experience Designer
Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)