Len Jitianu

FAQ About Len Jitianu

• What is Len Jitianu's address?

  Len Jitianu is located at
  Austin, Texas, United States

• What is Len Jitianu's job title?

  Len Jitianu is a
   Contact center leader and strategist with 17 years’ experience developing and delivering operational improvement initiatives  Specialized in Service / Process Improvement, Quality Assurance, Contact Center Operations and Customer Experience  Recruited and led large teams of contact center operations and support staff (150+), both line and matrix management  Responsible for problem management, escalation resolution and managing resolution / improvement process  Accountable for improving customer satisfaction, first call resolution, average handle time and other associated KPIs CORE COMPETENCIES: Operational Excellence Leader, PMP, Lean Six Sigma, ADEPT Mgmt., Standardized Process Development, Workflow Efficiency, Change Management, Quality Assurance and Training Development, Coaching, Effective Leadership, Excellent Communication and Presentation Skills, Dependable Team Player Ttec

• What industry does Len Jitianu currently work in?

  Len Jitianu currently works in the
  Ttec

• What is Len Jitianu's area of expertise?

  Len Jitianu specializes in
   Contact center leader and strategist with 17 years’ experience developing and delivering operational improvement initiatives  Specialized in Service / Process Improvement, Quality Assurance, Contact Center Operations and Customer Experience  Recruited and led large teams of contact center operations and support staff (150+), both line and matrix management  Responsible for problem management, escalation resolution and managing resolution / improvement process  Accountable for improving customer satisfaction, first call resolution, average handle time and other associated KPIs CORE COMPETENCIES: Operational Excellence Leader, PMP, Lean Six Sigma, ADEPT Mgmt., Standardized Process Development, Workflow Efficiency, Change Management, Quality Assurance and Training Development, Coaching, Effective Leadership, Excellent Communication and Presentation Skills, Dependable Team Player

• Which languages does Len Jitianu speak? 

  Len Jitianu speaks the following languages:
  No languages available.

• Which industries has Len Jitianu previously worked in?   

  Len Jitianu has prior experience in the following industries:
  Faneuil , Blue Cross Blue Shield Of Michigan , General Motors , General Motors , Thomson Reuters , Perceptateletech At Ford Motor

• What is Len Jitianu’s work experience?  

  Len Jitianu has the following professional experience:
  Ttec , Faneuil , Blue Cross Blue Shield Of Michigan , General Motors , General Motors , Thomson Reuters , Perceptateletech At Ford Motor .

• How can I find Len Jitianu on LinkedIn?  

  You can view Len Jitianu’s
  LinkedIn profile at LinkedIn URL.

• What are Len Jitianu’s work email addresses?  

  Len Jitianu’s work email addresses are
  [email protected] .

• What company does Len Jitianu work for?  

  Len Jitianu works at
  Ttec