
Letrecia Morman
I would like to obtain a Customer Service Representative position utilizing my experience taking inbound calls, assisting customers... | Phoenix, Arizona, United States
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Letrecia Morman’s Emails le****@ca****.net
Letrecia Morman’s Phone Numbers No phone number available.
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Letrecia Morman’s Location Phoenix, Arizona, United States
Letrecia Morman’s Expertise I would like to obtain a Customer Service Representative position utilizing my experience taking inbound calls, assisting customers with problems, and giving high-quality customer service. Type 30-40 words per minute. Dealt regularly with angry customers Presented medical and dental benefits to customers Explained claims and claim status Followed HIPAA and PHI federal regulations Navigated and maintained many databases for benefit, claim, and customer information Managed multi-line phones Verified and corrected customer demographics Explained subsidized, unsubsidized, graduate, and graduate plus loans. Developed good rapport with customers Provided new leads to various departments Happily greeted customers on a daily basis Gave loan info and current percentage rates to students and parents Communicated in various ways with customers to keep information current Assist customers in refurbishing damaged phones and High End Devices Specialties: Since I have been going to school for computer technology I have excelled in Microsoft applications such as excel, word, powerpoint,outlook, and access.
Letrecia Morman’s Current Industry Cable One
Letrecia
Morman’s Prior Industry
Cigna Group Insurance
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Ultimate Staffing
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Etelecare Global Solutions
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Hacienda De Los Angeles
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Cable One
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Work Experience

Cable One
Product Consultant
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hacienda De Los Angeles
Habilitation Technician
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Etelecare Global Solutions
Customer Service Agent
Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ultimate Staffing
Temporary Worker
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Cigna Group Insurance
Customer Service Representative
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)