lr****@ib****.com & No phone number available.

Liam Reale

Dedicated technical delivery and customer relationship manager with extensive experience in account management, ITIL service management, project management... | Ballarat Central, Victoria, Australia

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Liam Reale’s Emails lr****@ib****.com

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Liam Reale’s Location Ballarat Central, Victoria, Australia

Liam Reale’s Expertise Dedicated technical delivery and customer relationship manager with extensive experience in account management, ITIL service management, project management and technical support. Excelling at quickly building strong working relationships and deeply understanding the customers’ business and success drivers. Focussed on working as a customer advocate to drive positive change based on their needs. A data driven mindset to solve customer problems, highlight opportunities for strategic growth, foster continuous service improvement and customer satisfaction. Able to communicate with both technical and business staff, internal and external stakeholders, and all levels within management. Practical experience with application demonstrations and onboarding, quarterly business reviews, and customer representation during major incidents and planned change activity. Professional Skills • Customer Relationship Management: An enthusiastic relationship builder who can quickly form and develop collaborative stakeholder relationships to drive organisational success. • Communication and Presentation: Able to communicate with diverse audiences, practical experience conducting product demonstrations, workshop facilitation and quarterly business reviews. • Analytical Mindset: Extensive background in using data to identify trends, promote data-based decision making and problem solving, and inform continuous service improvement. Advanced skills in Microsoft Excel and Tableau, practical application of Python and SQL for data analysis. • Project Management and Technical Leadership: Experience leading cross functional project teams of business analysts, developers, operational, and commercial staff. Can quickly understand technically complex processes and concepts. Relationship Building Relationship Management Project Management Product Owner Service Management Backlog Management Customer Success Technical Account Management Data Analysis Python SQL Tableau Alteryx Microsoft Excel PRINCE2 Agile

Liam Reale’s Current Industry Department Of Energy Environment And Climate Action

Liam Reale’s Prior Industry
Australian Army | Ibm | Nbn | Department Of Energy Environment And Climate Action

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Work Experience

Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Australian Army

Rifleman

Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

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Languages

Liam Reale Email Addresses

lr****@ib****.com Work Email

lr****@ib****.com Personal Email

li****@nb****.com Personal Email

FAQ About Liam Reale

Liam Reale is located at
Ballarat Central, Victoria, Australia

Liam Reale is a
Dedicated technical delivery and customer relationship manager with extensive experience in account management, ITIL service management, project management and technical support. Excelling at quickly building strong working relationships and deeply understanding the customers’ business and success drivers. Focussed on working as a customer advocate to drive positive change based on their needs. A data driven mindset to solve customer problems, highlight opportunities for strategic growth, foster continuous service improvement and customer satisfaction. Able to communicate with both technical and business staff, internal and external stakeholders, and all levels within management. Practical experience with application demonstrations and onboarding, quarterly business reviews, and customer representation during major incidents and planned change activity. Professional Skills • Customer Relationship Management: An enthusiastic relationship builder who can quickly form and develop collaborative stakeholder relationships to drive organisational success. • Communication and Presentation: Able to communicate with diverse audiences, practical experience conducting product demonstrations, workshop facilitation and quarterly business reviews. • Analytical Mindset: Extensive background in using data to identify trends, promote data-based decision making and problem solving, and inform continuous service improvement. Advanced skills in Microsoft Excel and Tableau, practical application of Python and SQL for data analysis. • Project Management and Technical Leadership: Experience leading cross functional project teams of business analysts, developers, operational, and commercial staff. Can quickly understand technically complex processes and concepts. Relationship Building Relationship Management Project Management Product Owner Service Management Backlog Management Customer Success Technical Account Management Data Analysis Python SQL Tableau Alteryx Microsoft Excel PRINCE2 Agile Department Of Energy Environment And Climate Action

Liam Reale currently works in the
Department Of Energy Environment And Climate Action

Liam Reale specializes in
Dedicated technical delivery and customer relationship manager with extensive experience in account management, ITIL service management, project management and technical support. Excelling at quickly building strong working relationships and deeply understanding the customers’ business and success drivers. Focussed on working as a customer advocate to drive positive change based on their needs. A data driven mindset to solve customer problems, highlight opportunities for strategic growth, foster continuous service improvement and customer satisfaction. Able to communicate with both technical and business staff, internal and external stakeholders, and all levels within management. Practical experience with application demonstrations and onboarding, quarterly business reviews, and customer representation during major incidents and planned change activity. Professional Skills • Customer Relationship Management: An enthusiastic relationship builder who can quickly form and develop collaborative stakeholder relationships to drive organisational success. • Communication and Presentation: Able to communicate with diverse audiences, practical experience conducting product demonstrations, workshop facilitation and quarterly business reviews. • Analytical Mindset: Extensive background in using data to identify trends, promote data-based decision making and problem solving, and inform continuous service improvement. Advanced skills in Microsoft Excel and Tableau, practical application of Python and SQL for data analysis. • Project Management and Technical Leadership: Experience leading cross functional project teams of business analysts, developers, operational, and commercial staff. Can quickly understand technically complex processes and concepts. Relationship Building Relationship Management Project Management Product Owner Service Management Backlog Management Customer Success Technical Account Management Data Analysis Python SQL Tableau Alteryx Microsoft Excel PRINCE2 Agile

Liam Reale speaks the following languages:
No languages available.

Liam Reale has prior experience in the following industries:
Nbn , Nbn , Nbn , Nbn , Nbn , Ibm , Ibm , Ibm , Ibm , Australian Army

Liam Reale has the following professional experience:
Department Of Energy Environment And Climate Action , Nbn , Nbn , Nbn , Nbn , Nbn , Ibm , Ibm , Ibm , Ibm , Australian Army .