
Lisa Bagnatori
Highly motivated and energetic customer services professional experienced in academic and non-profit organizations. Exceptionally well organized, adept at... | Berkeley, California, United States
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Lisa Bagnatori’s Emails lb****@be****.edu
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Lisa Bagnatori’s Location Berkeley, California, United States
Lisa Bagnatori’s Expertise Highly motivated and energetic customer services professional experienced in academic and non-profit organizations. Exceptionally well organized, adept at providing confidential high-touch customized services to diverse constituencies. Consistently meets demanding deadlines and receives high client satisfaction ratings. HIGHLIGHTS Recipient of 2017 Spot Award for excellence in customer service. Front line Cal Housing coordinator, successfully resolve high volume of email, phone and in person inquiries from 700 students and postdocs annually seeking housing at University Village Albany where demand exceeds turnover of 974 apartments; multiple contacts to advise students as wait list and housing availability change daily. Launched UC Berkeley’s CALcierge Faculty Recruitment & Retention Services. As CALcierge Program Manager, met with ~600 prospective and new faculty and senior managers, over the course of seven years, to provide confidential consultations and customized relocation assistance for campus benefits, housing, schools and child care resources. Technical Expertise includes utilizing StarRez student housing software to manage 500+ annual student and postdoc waitlist, email communications, housing assignments, turnover of both 974 University Village Albany (UVA) apartments and 26 Clark Kerr Faculty Housing apartments. Generate daily wait lists and monthly occupancy reports using StarRez software. Ensure timely resolution of housing assignment and billing issues in collaboration with University Village Albany and Clark Kerr Campus operations staff and Student Affairs Business Operations. Extensive knowledge of campus culture, operations and a robust network of campus contacts in Student Affairs, academic departments and the Berkeley International Office. Master of Nonprofit Administration Fluent in Italian
Lisa Bagnatori’s Current Industry Uc Berkeley
Lisa
Bagnatori’s Prior Industry
Jewish Family And Childrens Services
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Jewish Family And Childrens Serviceseast Bay
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Uc Berkeley
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Work Experience

Uc Berkeley
Cal Housing Coordinator
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Uc Berkeley
CALcierge- Faculty Recruitment & Retention Services
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Jewish Family And Childrens Serviceseast Bay
Coordinator, Holocaust Survivor Services
Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Jewish Family And Childrens Services
Case Manager, Seniors-At-Home
Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)