
Lisa Northcut
To assist the new Chick-fil-A franchised restaurant Operator in training new employees. Possessing the ability to execute the... | Atlanta, Atlanta, United States
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Lisa Northcut’s Location Atlanta, Atlanta, United States
Lisa Northcut’s Expertise To assist the new Chick-fil-A franchised restaurant Operator in training new employees. Possessing the ability to execute the 5 Core Characteristics: Training Skill, Knowledge, Speed & Urgency, Leadership, and Attitude. Provide the new Operator with on-the-ground business support, resources, and guidance to ensure the restaurant is opened with a solid foundation that coincides with the standards, culture, and mission of Chick-fil-A. -Travel to any new Chick-fil-A restaurant location for up to 14 consecutive days -Serve at at least 3 different Grand Openings over the period of 1 year -Provide coaching and assistance to the new Operator in the training of new restaurant employees -Provide coaching and assistance to the new Operator with unit set-up -Ensure execution of the “Creating Raving Fans” strategy. Great Leaders S.E.R.V.E. - Servant Leadership! Put others first! S. See and shape the future (Do what needs to be done for success) E. Engage and develop others (Look for the right person to do the job, empower people) R. Reinvent yourself continuously (Focus on doing things better, always learning, always growing) V. Value results and relationships with others (Get positive results, encourage others) E. Embody the Chick-fil-A values (Be an example). To assist the new Chick-fil-A franchised restaurant Operator in training new employees. Provide the new Operator with on-the-ground business support, resources, and guidance to ensure the restaurant is opened with a solid foundation that coincides with the standards, culture, and mission of Chick-fil-A.Provide guest with excellent customer service, thrive on the mantra “The Core 4,” Smile, Speak Enthusiastically, Create eye contact and Stay connected with the guest and deliver 2nd Mile Service, going above and beyond customers expectations.Advertised new promotions, local neighborhood marketing, street marketing, set up marketing displays throughout the store, rallied with other stores about new promotions.Managed cash register operations and provided all guest with friendly, clean, fast and safe service.
Lisa Northcut’s Current Industry Chick-fil-A Corporate
Lisa
Northcut’s Prior Industry
Six Flags Over Georgia
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H&R Block Business Services
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Chick-fil-A Restaurants
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Chick-fil-A Corporate
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Work Experience

Chick-fil-A Corporate
Grand Opening Certified Trainer
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Chick-fil-A Corporate
Grand Opening Trainer
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Chick-fil-A Restaurants
Director
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Chick-fil-A Restaurants
Team Member
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
H&R Block Business Services
Assistance Marketing Representative
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Six Flags Over Georgia
Managed cash register operations
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)