Lori Wrobel

FAQ About Lori Wrobel

• What is Lori Wrobel's address?

  Lori Wrobel is located at
  United States

• What is Lori Wrobel's job title?

  Lori Wrobel is a
  ITIL V3 certified in Service Management, Multifaceted, experienced and accomplished IT Service Delivery, Service Management, Service Request (Catalog), Support, Operations and Technical Management professional with more then 20 years of proven leadership, management, service delivery, service management, transitions, migrations, transformations, process, business analyst, operations & technical expertise. As a top performing technical lead, individual contributor and/or manager, I have held a variety of IT leadership and SME roles in various disciplines and industries consisting of small to large size teams with increasing progressive, professional responsibility within ATT, HP, HPE and several global pharmaceutical companies. My vast diverse technical background, experience and knowledge would be an asset in an IT lead, service delivery, service management, service request (Catalog), operations, ITIL - ITSM, business analyst, project or process management or engineering role. Specialties: -Strong leadership, managerial, communication and hands on technical skills. Experienced in an IT Customer Service environment focusing on Service Management, Service Request, Transitions, Service Level Agreements (SLA’s), Customer satisfaction, Cost drivers, People, Process, Tools and Quality -Service Management - Transitions, Transformations, integrations and/or migrations -Process Planning, Implementation & Management -Change Management -Service Request (Catalog) subject matter expert - Create, migrate, transition or Integrate IT Service Request Catalogs - Gather requirements, design, document, build, configure, test, implement and maintain - World Class Service delivery & operations expertise, IT customer service and support, best practices and ITIL methodologies - Peregrine HP Service Center / HP Service Manager ( HPSM ) Expert & ServiceNow Sanofi

• What industry does Lori Wrobel currently work in?

  Lori Wrobel currently works in the
  Sanofi

• What is Lori Wrobel's area of expertise?

  Lori Wrobel specializes in
  ITIL V3 certified in Service Management, Multifaceted, experienced and accomplished IT Service Delivery, Service Management, Service Request (Catalog), Support, Operations and Technical Management professional with more then 20 years of proven leadership, management, service delivery, service management, transitions, migrations, transformations, process, business analyst, operations & technical expertise. As a top performing technical lead, individual contributor and/or manager, I have held a variety of IT leadership and SME roles in various disciplines and industries consisting of small to large size teams with increasing progressive, professional responsibility within ATT, HP, HPE and several global pharmaceutical companies. My vast diverse technical background, experience and knowledge would be an asset in an IT lead, service delivery, service management, service request (Catalog), operations, ITIL - ITSM, business analyst, project or process management or engineering role. Specialties: -Strong leadership, managerial, communication and hands on technical skills. Experienced in an IT Customer Service environment focusing on Service Management, Service Request, Transitions, Service Level Agreements (SLA’s), Customer satisfaction, Cost drivers, People, Process, Tools and Quality -Service Management - Transitions, Transformations, integrations and/or migrations -Process Planning, Implementation & Management -Change Management -Service Request (Catalog) subject matter expert - Create, migrate, transition or Integrate IT Service Request Catalogs - Gather requirements, design, document, build, configure, test, implement and maintain - World Class Service delivery & operations expertise, IT customer service and support, best practices and ITIL methodologies - Peregrine HP Service Center / HP Service Manager ( HPSM ) Expert & ServiceNow

• Which languages does Lori Wrobel speak? 

  Lori Wrobel speaks the following languages:
  No languages available.

• Which industries has Lori Wrobel previously worked in?   

  Lori Wrobel has prior experience in the following industries:
  Dxc Technology , Hewlett Packard Via Artech Information Systems , Pfizer , Trinity Biotech , Hp , At And T , At And T , At And T

• What is Lori Wrobel’s work experience?  

  Lori Wrobel has the following professional experience:
  Sanofi , Dxc Technology , Hewlett Packard Via Artech Information Systems , Pfizer , Trinity Biotech , Hp , At And T , At And T , At And T .

• How can I find Lori Wrobel on LinkedIn?  

  You can view Lori Wrobel’s
  LinkedIn profile at LinkedIn URL.

• What are Lori Wrobel’s work email addresses?  

  Lori Wrobel’s work email addresses are
  [email protected] .

• What company does Lori Wrobel work for?  

  Lori Wrobel works at
  Sanofi