
Luis Centeno
Experienced IT professional possessing variety of skills and competencies delivering quality results. Demonstrated effective leadership in building, managing, and... | Portsmouth, New Hampshire, United States
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Luis Centeno’s Emails lu****@re****.com
Luis Centeno’s Phone Numbers No phone number available.
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Luis Centeno’s Location Portsmouth, New Hampshire, United States
Luis Centeno’s Expertise Experienced IT professional possessing variety of skills and competencies delivering quality results. Demonstrated effective leadership in building, managing, and training teams in a remote setting. Proven leadership in managing projects utilizing technical skills, project management methodology, and business acumen by coordinating requirement definitions, developing roadmaps, capturing and communicating status updates and reports, and ensuring task completion. Skilled liaison among business, IT, and leadership groups, both domestic and international, as a partner in setting goals and meeting expectations. Expertise in developing structure and repetitive processes through development life cycles and process engineering. Capabilities in streamlining operations by identifying gap and opportunities, and implementing scripts, applets, and automation where appropriate. Knowledgeable in providing support services development, documentation, and training utilizing ITIL framework and historical knowledge. Experienced with supporting ServiceNow application implementation, enhancement, and improvements. History with coaching teams and individuals in multiple arenas including athletics, profession, and education.
Luis Centeno’s Current Industry Retail Business Services
Luis
Centeno’s Prior Industry
The Provident Bank
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Bottomline Technologies
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Department Of Homeland Security
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Wex
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Delhaize
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Retail Business Services
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Work Experience

Retail Business Services
Service Delivery Manager
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Delhaize
Incident Specialist
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Wex
Information Security Administrator
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Department Of Homeland Security
External Affairs Intern
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Bottomline Technologies
Service Desk Analyst
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
The Provident Bank
Personal Banker
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)