Luis Heredia

FAQ About Luis Heredia

• What is Luis Heredia's address?

  Luis Heredia is located at
  Colombia

• What is Luis Heredia's job title?

  Luis Heredia is a
  Experience of more than 15 years with network hardware and software, working with Peer-to-Peer and Client/Server Networks, protocols TCP/IP, IPX/SPX and NetBEUI, configuring Servers (Windows NT 4.0, 2K3, Novell), PC’s and Laptops (Windows XX). Mail (Exchange Server 5.5, Outlook) and Internet/Intranet installation, configuration and administration for Servers, PC’s and Laptops I have experience with problem solving for PC’s and Laptops, installation and configuration for Microsoft, Lotus, Novell, Corel and others software applications. Detection and solution of hardware and software problems; caused by incompatibility or bad configuration. Since 1999 I have been working in Helpdesk support, during this time the job demanded the capacity to prioritize services according to impact effect of the problem, user management, detect and prevent possible causes of problem in software and hardware, documentation of process and maintaining updated, preparing persons for Helpdesk support, creating backups politics for users, working with different teams in the development and implementation of projects which included working with persons of different countries. During my last work I have been working as an IT Administrator, in this time I start development projects to upgrade LAN infrastructure and Power Supply system. Update servers, personal computers and laptops in a period of five years for servers and three years for the rest. Also I work with the documentation for all the processes needed, from Contingency Plans trough solving problems or troubleshooting. Create Backups policies, and many other tasks related to the system department. Establish maintenance contracts for printers, PBX and UPS. With the LAN LA Administrator, I was accountable for all servers on the region, for testing, and problem solve, also acting as Tier 2, for the local support team. Specialties: Technical Preparation Windows 2003 – MCP Administration SQL Server NCR Colombia– Casa de Educacion Configuration CISCO Routers Baker Hughes

• What industry does Luis Heredia currently work in?

  Luis Heredia currently works in the
  Baker Hughes

• What is Luis Heredia's area of expertise?

  Luis Heredia specializes in
  Experience of more than 15 years with network hardware and software, working with Peer-to-Peer and Client/Server Networks, protocols TCP/IP, IPX/SPX and NetBEUI, configuring Servers (Windows NT 4.0, 2K3, Novell), PC’s and Laptops (Windows XX). Mail (Exchange Server 5.5, Outlook) and Internet/Intranet installation, configuration and administration for Servers, PC’s and Laptops I have experience with problem solving for PC’s and Laptops, installation and configuration for Microsoft, Lotus, Novell, Corel and others software applications. Detection and solution of hardware and software problems; caused by incompatibility or bad configuration. Since 1999 I have been working in Helpdesk support, during this time the job demanded the capacity to prioritize services according to impact effect of the problem, user management, detect and prevent possible causes of problem in software and hardware, documentation of process and maintaining updated, preparing persons for Helpdesk support, creating backups politics for users, working with different teams in the development and implementation of projects which included working with persons of different countries. During my last work I have been working as an IT Administrator, in this time I start development projects to upgrade LAN infrastructure and Power Supply system. Update servers, personal computers and laptops in a period of five years for servers and three years for the rest. Also I work with the documentation for all the processes needed, from Contingency Plans trough solving problems or troubleshooting. Create Backups policies, and many other tasks related to the system department. Establish maintenance contracts for printers, PBX and UPS. With the LAN LA Administrator, I was accountable for all servers on the region, for testing, and problem solve, also acting as Tier 2, for the local support team. Specialties: Technical Preparation Windows 2003 – MCP Administration SQL Server NCR Colombia– Casa de Educacion Configuration CISCO Routers

• Which languages does Luis Heredia speak? 

  Luis Heredia speaks the following languages:
  No languages available.

• Which industries has Luis Heredia previously worked in?   

  Luis Heredia has prior experience in the following industries:
  Ncr

• What is Luis Heredia’s work experience?  

  Luis Heredia has the following professional experience:
  Baker Hughes , Baker Hughes , Ncr , Baker Hughes .

• How can I find Luis Heredia on LinkedIn?  

  You can view Luis Heredia’s
  LinkedIn profile at LinkedIn URL.

• What are Luis Heredia’s work email addresses?  

  Luis Heredia’s work email addresses are
  [email protected] .

• What company does Luis Heredia work for?  

  Luis Heredia works at
  Baker Hughes