Luis Quezada
Call Center Quality Assurance Manager over 10 years of direct experience. History leading large teams process customer calls... | Sacramento, California, United States
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Luis Quezada’s Emails lu****@fa****.com
Luis Quezada’s Phone Numbers 1813285****
Social Media
Luis Quezada’s Location Sacramento, California, United States
Luis Quezada’s Expertise Call Center Quality Assurance Manager over 10 years of direct experience. History leading large teams process customer calls and claims at high volumes with consistent accuracy and exceptional service scores. Experience developing updated processes and procedures to employee training, operations, and new reporting systems that have allowed for improved efficiencies. Led countless employee trainings and provided many hours of one on one coaching. Fluent in Spanish.
Luis Quezada’s Current Industry Ttec
Luis
Quezada’s Prior Industry
Health Net
|
Blue Shield Of California
|
Ttec
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Work Experience
Ttec
Quality Assurance and Training Manager
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Health Net
Supervisor Membership Accounting
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Blue Shield Of California
Quality Assurance Supervisor
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Health Net
Quality and Training Supervisor
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Luis Quezada Email Addresses
Luis Quezada Phone Number
FAQ About Luis Quezada
-
Luis Quezada is located at
Sacramento, California, United States -
Luis Quezada is a
Call Center Quality Assurance Manager over 10 years of direct experience. History leading large teams process customer calls and claims at high volumes with consistent accuracy and exceptional service scores. Experience developing updated processes and procedures to employee training, operations, and new reporting systems that have allowed for improved efficiencies. Led countless employee trainings and provided many hours of one on one coaching. Fluent in Spanish. Ttec -
Luis Quezada currently works in the
Ttec -
Luis Quezada specializes in
Call Center Quality Assurance Manager over 10 years of direct experience. History leading large teams process customer calls and claims at high volumes with consistent accuracy and exceptional service scores. Experience developing updated processes and procedures to employee training, operations, and new reporting systems that have allowed for improved efficiencies. Led countless employee trainings and provided many hours of one on one coaching. Fluent in Spanish. -
Luis Quezada speaks the following languages:
No languages available. -
Luis Quezada has prior experience in the following industries:
Health Net , Blue Shield Of California , Health Net -
Luis Quezada has the following professional experience:
Ttec , Health Net , Blue Shield Of California , Health Net . -
You can view Luis Quezada’s
LinkedIn profile at LinkedIn URL. -
Luis Quezada’s work email addresses are
[email protected] . -
Luis Quezada works at
Ttec
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