
Luke Dahl
Proven strategic business leader with background in retail store operations and leading multiple units across large-scale territories for... | Greater Tampa Bay Area, Greater Tampa Bay Area, United States
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Luke Dahl’s Emails lu****@be****.com
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Luke Dahl’s Location Greater Tampa Bay Area, Greater Tampa Bay Area, United States
Luke Dahl’s Expertise Proven strategic business leader with background in retail store operations and leading multiple units across large-scale territories for major enterprises. Trains and coaches managers to optimize leadership performance and deepen corporate bench strength. Develops and implements business growth and customer service strategies to skyrocket revenue and propel teams to top enterprise rankings. EDUCATION / CERTIFICATIONS Associate of Science (AS) in Computer Information Systems Security / Information Assurance Lean Six Sigma Green Belt (LSSGB) Microsoft Certified Systems Expert (MCSE) Best Buy Situational Leadership Course Emotional Intelligence Training HIGHLIGHTS •Directed retail operations for third largest store in district generating 30M in annual revenue; led 2 direct reports and steered 32-person team to Top 3 productivity ranking. •Transformed customer service focus in first 6 months catapulting store from bottom 10% to top 10% in credit card performance and bottom to top quartile in customer satisfaction to capture #3 performance ranking in 53-store region. •Partnered with store manager in inspiring 130-person workforce to achieve high performance yielding 50M in annual revenue and #2 of 115 stores in region. •Handpicked by C-Suite to fill newly created role; exceeded corporate challenge transforming 131 stores across 12 districts/7 states and delivering 31% year-over-year profit growth. •Supervised 2 remote teams/70-person workforce with 13 General Managers and managed district operations; pivoted business segments to become #1 and #6 out of 74 districts in enterprise and motivated salesforce across multiple stores improving retention rate to 92%. •Sought after by C-Suite to spearhead planning, development, and launch of new store; oversaw multi-million-dollar capital project, hired/onboarded 130-person workforce, and established retail operations roadmap to become most profitable store out of 12 in district. •Coached in-home services segment to #1 team in enterprise ranking and bested over 700 stores in delivering -.07% shrink; garnered multiple awards including Manager of the Year 3x.
Luke Dahl’s Current Industry Horizon Equities
Luke
Dahl’s Prior Industry
Best Buy
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Burlington Stores
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Horizon Equities
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Work Experience

Horizon Equities
Business Development Manager
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Burlington Stores
Operations Manager
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Best Buy
Assistant Store Manager/Geek Squad Manager
Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Best Buy
Territory Project Manager
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Best Buy
General Manager/District Services Manager
Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)