Mac Leydon
I am a compassionate, highly motivated and process-oriented Change and Innovation advisor. I have a passion for... | United States
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Mac Leydon’s Emails ma****@he****.us
Mac Leydon’s Phone Numbers No phone number available.
Social Media
Mac Leydon’s Location United States
Mac Leydon’s Expertise I am a compassionate, highly motivated and process-oriented Change and Innovation advisor. I have a passion for using change management methodologies, continuous improvement tools, inclusive facilitation techniques, and qualitative and quantitative data to empower staff and customers. Equity, inclusion, and employee/customer engagement are the foundation of my approach to work. Selected Achievements Applied Prosci's ADKAR model to develop and implement change management plans that helped 100's of staff adapt to Hennepin County's Future Ready Hennepin model Led the planning, execution, and analysis of a voter experience survey that received over 1400 responses from Hennepin County Residents Used continuous improvement tools (Lean, Six Sigma, Human Centered design) to lead process improvements in the Resident and Real Estate Services Department Utilized facilitation techniques and training (Technology of Participation, Art of hosting) to coordinate the design and delivery of strategic planning to various business divisions at Hennepin County Led the planning, execution, and analysis of a voter experience survey that received over 1400 responses from Hennepin County Residents Coordinated the interviewing, hiring, and onboarding, for over 200 temporary staff during the 2020 election cycle. Planned and led 50+ facilitated sessions with group of 4-100 staff Generated $600,000 in sales in one year at the Apple Store after completing an extensive training program in consultative sales, determining customer needs, problem-solving and creating the ideal customer experience.
Mac Leydon’s Current Industry Hennepin County
Mac
Leydon’s Prior Industry
St Olaf College
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St Stephens Human Services
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City Of Mendota Heights
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Apple
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City Of Minnetonka
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Resume Rooster
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Hennepin County
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Work Experience
Hennepin County
Innovation and Change Advisor
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hennepin County
Strategic Support Specialist
Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Hennepin County
Strategy and Support Intern
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Resume Rooster
Contract Hiring Manager
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
City Of Minnetonka
Administratrive Services Intern
Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Customer Engagement Specialist
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
City Of Mendota Heights
Administrative Assistant
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
St Stephens Human Services
Rapid Rehousing Case Manager
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
St Olaf College
Admissions Ambassador
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Mac Leydon Email Addresses
FAQ About Mac Leydon
-
Mac Leydon is located at
United States -
Mac Leydon is a
I am a compassionate, highly motivated and process-oriented Change and Innovation advisor. I have a passion for using change management methodologies, continuous improvement tools, inclusive facilitation techniques, and qualitative and quantitative data to empower staff and customers. Equity, inclusion, and employee/customer engagement are the foundation of my approach to work. Selected Achievements Applied Prosci's ADKAR model to develop and implement change management plans that helped 100's of staff adapt to Hennepin County's Future Ready Hennepin model Led the planning, execution, and analysis of a voter experience survey that received over 1400 responses from Hennepin County Residents Used continuous improvement tools (Lean, Six Sigma, Human Centered design) to lead process improvements in the Resident and Real Estate Services Department Utilized facilitation techniques and training (Technology of Participation, Art of hosting) to coordinate the design and delivery of strategic planning to various business divisions at Hennepin County Led the planning, execution, and analysis of a voter experience survey that received over 1400 responses from Hennepin County Residents Coordinated the interviewing, hiring, and onboarding, for over 200 temporary staff during the 2020 election cycle. Planned and led 50+ facilitated sessions with group of 4-100 staff Generated $600,000 in sales in one year at the Apple Store after completing an extensive training program in consultative sales, determining customer needs, problem-solving and creating the ideal customer experience. Hennepin County -
Mac Leydon currently works in the
Hennepin County -
Mac Leydon specializes in
I am a compassionate, highly motivated and process-oriented Change and Innovation advisor. I have a passion for using change management methodologies, continuous improvement tools, inclusive facilitation techniques, and qualitative and quantitative data to empower staff and customers. Equity, inclusion, and employee/customer engagement are the foundation of my approach to work. Selected Achievements Applied Prosci's ADKAR model to develop and implement change management plans that helped 100's of staff adapt to Hennepin County's Future Ready Hennepin model Led the planning, execution, and analysis of a voter experience survey that received over 1400 responses from Hennepin County Residents Used continuous improvement tools (Lean, Six Sigma, Human Centered design) to lead process improvements in the Resident and Real Estate Services Department Utilized facilitation techniques and training (Technology of Participation, Art of hosting) to coordinate the design and delivery of strategic planning to various business divisions at Hennepin County Led the planning, execution, and analysis of a voter experience survey that received over 1400 responses from Hennepin County Residents Coordinated the interviewing, hiring, and onboarding, for over 200 temporary staff during the 2020 election cycle. Planned and led 50+ facilitated sessions with group of 4-100 staff Generated $600,000 in sales in one year at the Apple Store after completing an extensive training program in consultative sales, determining customer needs, problem-solving and creating the ideal customer experience. -
Mac Leydon speaks the following languages:
No languages available. -
Mac Leydon has prior experience in the following industries:
Hennepin County , Hennepin County , Resume Rooster , City Of Minnetonka , Apple , City Of Mendota Heights , St Stephens Human Services , St Olaf College -
Mac Leydon has the following professional experience:
Hennepin County , Hennepin County , Hennepin County , Resume Rooster , City Of Minnetonka , Apple , City Of Mendota Heights , St Stephens Human Services , St Olaf College . -
You can view Mac Leydon’s
LinkedIn profile at LinkedIn URL. -
Mac Leydon’s work email addresses are
[email protected] . -
Mac Leydon works at
Hennepin County
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