Manav Mazumdar

FAQ About Manav Mazumdar

• What is Manav Mazumdar's address?

  Manav Mazumdar is located at
  Hyderabad, Telangana, India

• What is Manav Mazumdar's job title?

  Manav Mazumdar is a
   In the role of VP with a demonstrated history of successful Account Management for Trust & Safety Process. Adept in aligning goals to Client objectives, drive continuous improvements through Process re-engineering, automation, cross skilling, etc. Optimizing cost and utilization through multiple levers, along-with meeting SLAs and other Operational metrics  Stakeholder relationship management - Responsible for project delivery directly with clients and maintain an effective ongoing open relationship with clients and senior management  Excellent interpersonal, communication & organisational skills with proven abilities in customer relationship and team management  Process transition – Accountable for Project Management aspects. Viz.,solution validation, due diligence, technology, hiring on-boarding, workspace and infrastructure readiness, process documentation, Knowledge transfer, pre go-live Ramp and Post go-live stabilization  Business process improvement - Ensured business processes were optimally defined and used TQM tools like Lean management, root cause analysis, 5 Whys to effectively deploy the most optimal processes  Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business & individual goals, and meet the business requirements in all the parameters, thereby providing best result to the organization  People Management – Excellent People management skills through developing personal connect, grooming through IDPs & 9 blocker’s and ensuring high motivation in the Operation floor  Profitability – Worked on Optimal Seat Utilization and effective Capacity planning to deliver Project profitability  Data mining - Responsible for analysing customer satisfaction, performance metrics, identifying trends and formulating action plans as required. Collated/Generated/Provided data for various projects  Partnered with IT and Process Excellence teams for various Process re-engineering and transformation initiatives Teleperformance

• What industry does Manav Mazumdar currently work in?

  Manav Mazumdar currently works in the
  Teleperformance

• What is Manav Mazumdar's area of expertise?

  Manav Mazumdar specializes in
   In the role of VP with a demonstrated history of successful Account Management for Trust & Safety Process. Adept in aligning goals to Client objectives, drive continuous improvements through Process re-engineering, automation, cross skilling, etc. Optimizing cost and utilization through multiple levers, along-with meeting SLAs and other Operational metrics  Stakeholder relationship management - Responsible for project delivery directly with clients and maintain an effective ongoing open relationship with clients and senior management  Excellent interpersonal, communication & organisational skills with proven abilities in customer relationship and team management  Process transition – Accountable for Project Management aspects. Viz.,solution validation, due diligence, technology, hiring on-boarding, workspace and infrastructure readiness, process documentation, Knowledge transfer, pre go-live Ramp and Post go-live stabilization  Business process improvement - Ensured business processes were optimally defined and used TQM tools like Lean management, root cause analysis, 5 Whys to effectively deploy the most optimal processes  Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business & individual goals, and meet the business requirements in all the parameters, thereby providing best result to the organization  People Management – Excellent People management skills through developing personal connect, grooming through IDPs & 9 blocker’s and ensuring high motivation in the Operation floor  Profitability – Worked on Optimal Seat Utilization and effective Capacity planning to deliver Project profitability  Data mining - Responsible for analysing customer satisfaction, performance metrics, identifying trends and formulating action plans as required. Collated/Generated/Provided data for various projects  Partnered with IT and Process Excellence teams for various Process re-engineering and transformation initiatives

• Which languages does Manav Mazumdar speak? 

  Manav Mazumdar speaks the following languages:
  No languages available.

• Which industries has Manav Mazumdar previously worked in?   

  Manav Mazumdar has prior experience in the following industries:
  Accenture , Cognizant Technology Solutions , Cognizant , Exl Service

• What is Manav Mazumdar’s work experience?  

  Manav Mazumdar has the following professional experience:
  Teleperformance , Accenture , Cognizant Technology Solutions , Cognizant , Exl Service .

• How can I find Manav Mazumdar on LinkedIn?  

  You can view Manav Mazumdar’s
  LinkedIn profile at LinkedIn URL.

• What are Manav Mazumdar’s work email addresses?  

  Manav Mazumdar’s work email addresses are
  [email protected] .

• What company does Manav Mazumdar work for?  

  Manav Mazumdar works at
  Teleperformance