
Manish Mure
A result-oriented professional with rich experience in IT Service Delivery, Identity and Access Management, Transition & Transformation, Governance,... | Pune, Maharashtra, India
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Manish Mure’s Emails ma****@hc****.com
Manish Mure’s Phone Numbers 91787186****
Social Media
Manish Mure’s Location Pune, Maharashtra, India
Manish Mure’s Expertise A result-oriented professional with rich experience in IT Service Delivery, Identity and Access Management, Transition & Transformation, Governance, Project & Team Management - Provided leadership and ensured customer satisfaction for Managed Services operations - Managed and enhanced client relationships through proactive engagement, feedback, and response - Worked closely with customers and service delivery leads/managers to plan and implement effective solutions to customers’ IAM infrastructure and process challenges - Accelerated growth and maximized revenue of company's services ensuring assigned clients receive the highest level of quality service & support - Proficient in Quality Operations, Service Delivery, Governance, Service Levels & Reporting, Innovation & Service Improvement, Financial Budgeting & Cost Management, Team Management, Customer Relations and Business Development - Drove organization wide strategy and implementation plans including but not limited to Identity Access Management, Single Sign On, Multi-factor Authentication, Privileged Access Management, and IAM governance - Expertise in setting out delivery standards for various operational areas, implementing quality systems & procedures to facilitate a high-quality experience, while adhering to the SLA and business services Certified Azure Administration, Azure Security Technologies, ITIL Expert and Microsoft .NET certifications. Enthusiastic to derive business outcomes in collaboration of Technology, Processes & People. Domain knowledge in Pharmaceuticals/Life Sciences, Banking, IT Engineering, RFID, Wireless Tech.
Manish Mure’s Current Industry Hcltech
Manish
Mure’s Prior Industry
Trust Software And System
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Regard Solutions
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Keytone Technologies
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Cognizant
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Hcltech
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Work Experience

Hcltech
Service Delivery Lead
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cognizant
Senior Service Delivery Manager
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Service Delivery Manager
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Associate Operations Manager
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Operations Team Lead
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Keytone Technologies
Senior Software Developer
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Regard Solutions
Senior Software Developer
Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Trust Software And System
Software Engineer
Mon Oct 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)