ma****@ma****.com & No phone number available.

Manohar Rao

• Competent, Diligent & Result oriented professional with 15 years of experience in IT and 5 years of experience... | Pune, Maharashtra, India

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Manohar Rao’s Emails ma****@ma****.com

Manohar Rao’s Phone Numbers No phone number available.

Social Media

Manohar Rao’s Location Pune, Maharashtra, India

Manohar Rao’s Expertise • Competent, Diligent & Result oriented professional with 15 years of experience in IT and 5 years of experience in management & leadership role. • Strong exposure across a wide spectrum of functions encompassing Technical Account Management (Enterprise), Vendor Relationship Management, Client & Customer Relationship Management, Team/People Management, Hiring, Staffing, Recruitment, Retention & Attrition Management, Call Quality, Quality Assurance & Compliance, Training-Need Analysis, Performance Management. • People manager adept at managing large co-located or remote teams, leadership in bootstrapping and conceptualizing new functions and guiding them to a point where they are on auto-pilot mode. • Experience in setting up infrastructure, O/S & S/W Installation, Patch Management. Solutions and Software: BMC Remedy ITSM, TrueSight Operations Management, BMC Impact & Event Management Solution, BMC Patrol

Manohar Rao’s Current Industry Mastercard

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Work Experience

Mastercard

Director - Business Operations

Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Mastercard

Manager - Business Operations

Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)

Nice

Manager - Priority Support

Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Bmc Software

Manager - Technical Support

Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Bmc Software

Lead Technical Support Analyst

Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Bmc Software

Senior Technical Support Analyst

Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Bmc Software

Staff Technical Support Analyst

Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Bmc Software

Technical Support Analyst

Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Wns Global Services

Sr. System Administrator

Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Clover Technologies

Sr. Consultant

Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Reliance Communications

Customer Support Engineer

Sun Feb 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

Mastercard

Director - Business Operations

— Present

Skills

Languages

Manohar Rao Email Addresses

ma****@ma****.com Work Email

ma****@ma****.com Personal Email

ma****@bm****.com Personal Email

ma****@ma****.com Personal Email

FAQ About Manohar Rao

Manohar Rao is located at
Pune, Maharashtra, India

Manohar Rao is a
• Competent, Diligent & Result oriented professional with 15 years of experience in IT and 5 years of experience in management & leadership role. • Strong exposure across a wide spectrum of functions encompassing Technical Account Management (Enterprise), Vendor Relationship Management, Client & Customer Relationship Management, Team/People Management, Hiring, Staffing, Recruitment, Retention & Attrition Management, Call Quality, Quality Assurance & Compliance, Training-Need Analysis, Performance Management. • People manager adept at managing large co-located or remote teams, leadership in bootstrapping and conceptualizing new functions and guiding them to a point where they are on auto-pilot mode. • Experience in setting up infrastructure, O/S & S/W Installation, Patch Management. Solutions and Software: BMC Remedy ITSM, TrueSight Operations Management, BMC Impact & Event Management Solution, BMC Patrol Mastercard

Manohar Rao currently works in the
Mastercard

Manohar Rao specializes in
• Competent, Diligent & Result oriented professional with 15 years of experience in IT and 5 years of experience in management & leadership role. • Strong exposure across a wide spectrum of functions encompassing Technical Account Management (Enterprise), Vendor Relationship Management, Client & Customer Relationship Management, Team/People Management, Hiring, Staffing, Recruitment, Retention & Attrition Management, Call Quality, Quality Assurance & Compliance, Training-Need Analysis, Performance Management. • People manager adept at managing large co-located or remote teams, leadership in bootstrapping and conceptualizing new functions and guiding them to a point where they are on auto-pilot mode. • Experience in setting up infrastructure, O/S & S/W Installation, Patch Management. Solutions and Software: BMC Remedy ITSM, TrueSight Operations Management, BMC Impact & Event Management Solution, BMC Patrol

Manohar Rao speaks the following languages:
No languages available.

Manohar Rao has prior experience in the following industries:
Mastercard , Nice , Bmc Software , Bmc Software , Bmc Software , Bmc Software , Bmc Software , Wns Global Services , Clover Technologies , Reliance Communications

Manohar Rao has the following professional experience:
Mastercard , Mastercard , Nice , Bmc Software , Bmc Software , Bmc Software , Bmc Software , Bmc Software , Wns Global Services , Clover Technologies , Reliance Communications , Mastercard .