Manoj Bg

FAQ About Manoj Bg

• What is Manoj Bg's address?

  Manoj Bg is located at
  Bengaluru, Bengaluru, India

• What is Manoj Bg's job title?

  Manoj Bg is a
  o Certified ITIL v4 and Professional Scrum Master-I. o 10+ years of experience in IT Operations Service Level Management as a Customer Support Representative, Account Run Lead & ITSM Process Manager. o Design, build & manage the ITSM Process like Critical Incident Management, Problem Management, Change Management, Complaint Management, Configuration Management and Knowledge Management for various Clients and Industries. o Have an experience in various IT environments like End-to-End IT Service Delivery Management, Infrastructure Service Delivery Management, IT Cloud Service Management (SaaS & PaaS Cloud computing), Data Center Migration Projects, and SRA Go-Live activities, Data Analyst, Quality and Process Improvements, Knowledge Management. o Involved in Project Management as a Coordinator for the major IT Projects like- Data Center building & Migration Projects (Pre & Post Checks, Hosting Hyper Care Room, Data analysis and Continual Improvements), User access management, IT Operations KPI, SLA & SLO Auditing, Platform/ Server patching activity monitoring, Day Light Savings Projects, Onboarding new client and building ITSM process following ITIL best practices and methodologies. o Trained 100+ IT engineers and Delivery support teams on Incident Management, Problem Management, Change Management and Ticket handling management following the ITIL principles and best practices. o Proficient in various IT Operations tools like- Atlassian Jira, Confluence, SharePoint, ServiceNow/ Snow, HPSM, HPE ESL, HPE IKS, Pingdom, Zabbix, Optier, SolarWinds, Splunk & CA. o Possess excellent interpersonal, communication and organizational skills with proven abilities in Team management, ITSM & Business Relationship Management. o A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design, solutions and ideas to meet the Organization & Client requirements. Siemens Healthineers

• What industry does Manoj Bg currently work in?

  Manoj Bg currently works in the
  Siemens Healthineers

• What is Manoj Bg's area of expertise?

  Manoj Bg specializes in
  o Certified ITIL v4 and Professional Scrum Master-I. o 10+ years of experience in IT Operations Service Level Management as a Customer Support Representative, Account Run Lead & ITSM Process Manager. o Design, build & manage the ITSM Process like Critical Incident Management, Problem Management, Change Management, Complaint Management, Configuration Management and Knowledge Management for various Clients and Industries. o Have an experience in various IT environments like End-to-End IT Service Delivery Management, Infrastructure Service Delivery Management, IT Cloud Service Management (SaaS & PaaS Cloud computing), Data Center Migration Projects, and SRA Go-Live activities, Data Analyst, Quality and Process Improvements, Knowledge Management. o Involved in Project Management as a Coordinator for the major IT Projects like- Data Center building & Migration Projects (Pre & Post Checks, Hosting Hyper Care Room, Data analysis and Continual Improvements), User access management, IT Operations KPI, SLA & SLO Auditing, Platform/ Server patching activity monitoring, Day Light Savings Projects, Onboarding new client and building ITSM process following ITIL best practices and methodologies. o Trained 100+ IT engineers and Delivery support teams on Incident Management, Problem Management, Change Management and Ticket handling management following the ITIL principles and best practices. o Proficient in various IT Operations tools like- Atlassian Jira, Confluence, SharePoint, ServiceNow/ Snow, HPSM, HPE ESL, HPE IKS, Pingdom, Zabbix, Optier, SolarWinds, Splunk & CA. o Possess excellent interpersonal, communication and organizational skills with proven abilities in Team management, ITSM & Business Relationship Management. o A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design, solutions and ideas to meet the Organization & Client requirements.

• Which languages does Manoj Bg speak? 

  Manoj Bg speaks the following languages:
  No languages available.

• Which industries has Manoj Bg previously worked in?   

  Manoj Bg has prior experience in the following industries:
  Dxc Technology , Sap

• What is Manoj Bg’s work experience?  

  Manoj Bg has the following professional experience:
  Siemens Healthineers , Dxc Technology , Sap , Dxc Technology .

• How can I find Manoj Bg on LinkedIn?  

  You can view Manoj Bg’s
  LinkedIn profile at LinkedIn URL.

• What are Manoj Bg’s work email addresses?  

  Manoj Bg’s work email addresses are
  [email protected] .

• What company does Manoj Bg work for?  

  Manoj Bg works at
  Siemens Healthineers