
Manoj Nagarkar
Currently working in the capacity of Senior Manager with Development Bank of Singapore for the past 6+ years.... | Pune, Pune, India
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Manoj Nagarkar’s Emails ma****@ac****.com
Manoj Nagarkar’s Phone Numbers No phone number available.
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Manoj Nagarkar’s Location Pune, Pune, India
Manoj Nagarkar’s Expertise Currently working in the capacity of Senior Manager with Development Bank of Singapore for the past 6+ years. I have over 19+ years of experience, out of which I have 12+ years of experience in people and operations management, covering Insurance, Investment Banking, and Digital Banking domain (mobile banking). Career Synopsis: Digital Banking Operation (~6+ Years) o Sr. Manager ->> Customer service operations (chat & voice), customer onboarding experience/journey improvement, CSAT improvement, App testing (CUG-UAT), Product & Defect management, Quality and Performance improvement & Nodal complaints management Investment Bank (~ 6 + years) o Team Manager ->> Reference Data domain & Broker-Dealer back office Operations ->> 1.5 years with Custodian Bank: Fund Accounting Insurance Domain (~5 years) o Process Improvement/Operations Manager ->> 4 years of experience in UK Insurance process; 2 years in Quality and Performance management ->> 1 year of experience in General Insurance as an Operations Manager Scoping & Transition: ->> Onsite (US) Scoping and Transition for a new work stream in Investment Bank operations
Manoj Nagarkar’s Current Industry Dbs Bank
Manoj
Nagarkar’s Prior Industry
Presskey Infotech
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Wipro Bpo Solutions Limited Mumbai
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Icici Lombard
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State Street Syntel Services
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Eclerx
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Accenture
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Imedia Media
|
Dbs Bank
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Work Experience

Dbs Bank
Sr. Manager
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Imedia Media
Consultant – Operation Management
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Assistant Operation Manager
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Eclerx
Associate Process Manager
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
State Street Syntel Services
Team Leader - Operation
Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Icici Lombard
Operations Manager
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Bpo Solutions Limited Mumbai
Member - Process Improvement Team
Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Presskey Infotech
Team Manager
Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)