Marc Mclean
Possess over 30 years of demonstrated experience in the IT Industry, with emphasis on IT Operations. Very customer... | Irvine, California, United States
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Marc Mclean’s Emails ma****@er****.com
Marc Mclean’s Phone Numbers No phone number available.
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Marc Mclean’s Location Irvine, California, United States
Marc Mclean’s Expertise Possess over 30 years of demonstrated experience in the IT Industry, with emphasis on IT Operations. Very customer service oriented person and a strict disciplinarian for quality in the delivery of services. Solid background in Service Desk/ Desktop Administration and Application Support. Demonstrate strong IT leadership with the ability to effectively coordinate and direct staff to align with business strategy and planned initiatives. My in depth understanding of technology operations and strategic business disciplines has enabled me to excel as both an outstanding contributor and leader. Specialties: • ITIL Service Management • IT Service Desk Implementations • Project Management • Customer Satisfaction Assurance • Service Delivery and Business Process Improvements • Group Facilitation and Training • Technical and Process Documentation
Marc Mclean’s Current Industry Fidelity National Financial
Marc
Mclean’s Prior Industry
Micro Warranty Services
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Dallas Hb Distribution
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Independent Consulting
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Perot Systems
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Dpr Construction
|
Menlo College
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Mphasis
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Zag Technical Services
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Murphy Mckay And Associates
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County Of San Bernardino
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Fidelity National Financial
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Work Experience
Fidelity National Financial
Major Incident and Problem Manager, Team Lead
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
County Of San Bernardino
Automated Systems Technician
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Murphy Mckay And Associates
IT Deployment Lead/VIP Desktop Administrator
Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Zag Technical Services
Manager, Customer Support Center
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Mphasis
Global Help Desk Manager (Consultant)
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Menlo College
Technology Support Specialist (Part Time Consultant)
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Dpr Construction
IT Service Desk Manager
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Perot Systems
Help Desk Team Lead/Desktop Support Specialist
Sun Aug 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Independent Consulting
IT Consultant
Mon Feb 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Dallas Hb Distribution
Technical Services Manager
Mon Dec 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Micro Warranty Services
Help Desk Supervisor / RMA Supervisor
Sun Dec 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Marc Mclean Email Addresses
FAQ About Marc Mclean
-
Marc Mclean is located at
Irvine, California, United States -
Marc Mclean is a
Possess over 30 years of demonstrated experience in the IT Industry, with emphasis on IT Operations. Very customer service oriented person and a strict disciplinarian for quality in the delivery of services. Solid background in Service Desk/ Desktop Administration and Application Support. Demonstrate strong IT leadership with the ability to effectively coordinate and direct staff to align with business strategy and planned initiatives. My in depth understanding of technology operations and strategic business disciplines has enabled me to excel as both an outstanding contributor and leader. Specialties: • ITIL Service Management • IT Service Desk Implementations • Project Management • Customer Satisfaction Assurance • Service Delivery and Business Process Improvements • Group Facilitation and Training • Technical and Process Documentation Fidelity National Financial -
Marc Mclean currently works in the
Fidelity National Financial -
Marc Mclean specializes in
Possess over 30 years of demonstrated experience in the IT Industry, with emphasis on IT Operations. Very customer service oriented person and a strict disciplinarian for quality in the delivery of services. Solid background in Service Desk/ Desktop Administration and Application Support. Demonstrate strong IT leadership with the ability to effectively coordinate and direct staff to align with business strategy and planned initiatives. My in depth understanding of technology operations and strategic business disciplines has enabled me to excel as both an outstanding contributor and leader. Specialties: • ITIL Service Management • IT Service Desk Implementations • Project Management • Customer Satisfaction Assurance • Service Delivery and Business Process Improvements • Group Facilitation and Training • Technical and Process Documentation -
Marc Mclean speaks the following languages:
No languages available. -
Marc Mclean has prior experience in the following industries:
County Of San Bernardino , Murphy Mckay And Associates , Zag Technical Services , Mphasis , Menlo College , Dpr Construction , Perot Systems , Independent Consulting , Dallas Hb Distribution , Micro Warranty Services -
Marc Mclean has the following professional experience:
Fidelity National Financial , County Of San Bernardino , Murphy Mckay And Associates , Zag Technical Services , Mphasis , Menlo College , Dpr Construction , Perot Systems , Independent Consulting , Dallas Hb Distribution , Micro Warranty Services . -
You can view Marc Mclean’s
LinkedIn profile at LinkedIn URL. -
Marc Mclean’s work email addresses are
[email protected] . -
Marc Mclean works at
Fidelity National Financial
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