
Marc Scaffidi
Highly motivated, experienced in hospitality management with 7 years in the industry, Known to continually maintain a positive... | Greater Orlando, Greater Orlando, United States
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Marc Scaffidi’s Emails ma****@se****.com
Marc Scaffidi’s Phone Numbers No phone number available.
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Marc Scaffidi’s Location Greater Orlando, Greater Orlando, United States
Marc Scaffidi’s Expertise Highly motivated, experienced in hospitality management with 7 years in the industry, Known to continually maintain a positive attitude while interacting with demanding clients. Quality-focused and committed to approaching administrative tasks with tenacity and attention to detail. Successful supervisor of award-winning teams. Proven success as a supervisor, trainer and recruiter in top-rated hotels, resorts and entertainment centers. Professional possessing a strong desire to learn and grow professionally. Some key achievements demonstrate my qualifications and experience: • Conceptualized and established strategic initiatives, policies, and programs to development of project frameworks, plans and strategies ensuring that they are designed to fulfill organizational latest developments. • Successfully delivered the Customer growth in one year with high quality onboarding. • Developed strong, trusted and solid relationships, Attained 78% to 93% customer satisfaction level based on the feedback at Loews Vanderbilt. • Improved Trip advisor score from 3 star to 4.5 star. • Manage and plan training program to develop and facilitate skills that helped raise the guest scores
Marc Scaffidi’s Current Industry Seaworld Parks And Entertainment
Marc
Scaffidi’s Prior Industry
Spirit Halloween Store
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Disneyland Resort
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Walt Disney World
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Jw Marriott
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Loews Hotels
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Target
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Seaworld Parks And Entertainment
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Work Experience

Seaworld Parks And Entertainment
Guest Correspondence Host
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Target
Service And Engagement Team Lead
Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Loews Hotels
Assistant Front Office Manager
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Jw Marriott
Front Desk Agent
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Walt Disney World
Front Desk Supervisor
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Disneyland Resort
Front Desk
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Disneyland Resort
Merchandise
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Spirit Halloween Store
Assistant Manager
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)