Mark Fuentes

FAQ About Mark Fuentes

• What is Mark Fuentes's address?

  Mark Fuentes is located at
  Calabarzon, Calabarzon, Philippines

• What is Mark Fuentes's job title?

  Mark Fuentes is a
  Software Deployment Engineer (L2 Administrator) at (Software Management Service) SMS CAP Implementation • Assigning and Un-assigning of package/software application on proper cloud desktop or virtual desktop servers. • Create data sheet for package/software application implementation on the cloud desktop or virtual desktop servers. • Create Change Request on the Service Now for package/software application implementation on the cloud desktop or virtual desktop servers. • Create ticket request on the CMP or Citi Market Place for the PVS (Provisioning Services) Servers. • Installation and Uninstallation of package/software application on the cloud desktop or virtual desktop servers using CDP or Client Distribution Portal. • Removal of user’s entitlements on Cloud Servers. Service Engineer/ BAU Support (Desktop Support) • Working an incident ticket received from user’s using Service Now • Working a Request ticket received from user’s using CMP (Citi Market Place) • Notify and push application using CDP (Client Distribution Portal) • Working an incident ticket received from the users (hardware checking or troubleshooting, site visit, remote access through VNC, Lync and MSTSC, rebuild or reformat, warranty checking, resetting password, etc.). • Configuration AVAYA Phone. • Handling a TSR or technology service request such as file backup/file transfer, installing and uninstalling of software or application. • Monitoring of firewalls and anti-virus system. • Testing of hardware machine for COB (Continuation of Business) purposes. • Assist to operate media wall and connecting a conference call. Wipro

• What industry does Mark Fuentes currently work in?

  Mark Fuentes currently works in the
  Wipro

• What is Mark Fuentes's area of expertise?

  Mark Fuentes specializes in
  Software Deployment Engineer (L2 Administrator) at (Software Management Service) SMS CAP Implementation • Assigning and Un-assigning of package/software application on proper cloud desktop or virtual desktop servers. • Create data sheet for package/software application implementation on the cloud desktop or virtual desktop servers. • Create Change Request on the Service Now for package/software application implementation on the cloud desktop or virtual desktop servers. • Create ticket request on the CMP or Citi Market Place for the PVS (Provisioning Services) Servers. • Installation and Uninstallation of package/software application on the cloud desktop or virtual desktop servers using CDP or Client Distribution Portal. • Removal of user’s entitlements on Cloud Servers. Service Engineer/ BAU Support (Desktop Support) • Working an incident ticket received from user’s using Service Now • Working a Request ticket received from user’s using CMP (Citi Market Place) • Notify and push application using CDP (Client Distribution Portal) • Working an incident ticket received from the users (hardware checking or troubleshooting, site visit, remote access through VNC, Lync and MSTSC, rebuild or reformat, warranty checking, resetting password, etc.). • Configuration AVAYA Phone. • Handling a TSR or technology service request such as file backup/file transfer, installing and uninstalling of software or application. • Monitoring of firewalls and anti-virus system. • Testing of hardware machine for COB (Continuation of Business) purposes. • Assist to operate media wall and connecting a conference call.

• Which languages does Mark Fuentes speak? 

  Mark Fuentes speaks the following languages:
  No languages available.

• Which industries has Mark Fuentes previously worked in?   

  Mark Fuentes has prior experience in the following industries:
  No prior industries available.

• What is Mark Fuentes’s work experience?  

  Mark Fuentes has the following professional experience:
  Wipro , Wipro Digital .

• How can I find Mark Fuentes on LinkedIn?  

  You can view Mark Fuentes’s
  LinkedIn profile at LinkedIn URL.

• What are Mark Fuentes’s work email addresses?  

  Mark Fuentes’s work email addresses are
  [email protected] .

• What company does Mark Fuentes work for?  

  Mark Fuentes works at
  Wipro