
Mark Pearson
Professional summary: I am a Systems Management Specialist with a background in delivering, maintaining and supporting large-scale Availability Management... | Reading, Reading, United Kingdom
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Mark Pearson’s Emails ma****@sp****.com
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Mark Pearson’s Location Reading, Reading, United Kingdom
Mark Pearson’s Expertise Professional summary: I am a Systems Management Specialist with a background in delivering, maintaining and supporting large-scale Availability Management Solutions for leading organisations including IBM, Bank of Tokyo Mitsubishi, HBOS and EDS. In my last position at IBM, I was a member of the team delivering and supporting the IT infrastructure for CLS Bank (providing the largest multicurrency cash settlement system). My focus is helping organisations deploy, architect and monitor solutions to protect the integrity of their wider infrastructure landscape. I have extensive experience supporting large enterprise environments, enabling me to quickly identify the root causes of issues and determine best-fit solutions. My approach is to apply industry best practice combined with technical expertise of scripting, middleware and operating systems to identify the most suitable infrastructure designs and ensure solutions are resilient and performant. In developing monitoring solutions, I provided custom scripts and ITM agents and supported end-to-end project work, both application and infrastructure. This entailed establishing requirements, design and development of solution, documentation and deployment. Specialities: Systems Management / Monitoring Solutions / Op Systems infrastructure Technologies / Knowledge of ITIL / Change, Problem & Incident Management / Scripting (Shell Script & Perl) / AIX (Unix), HACMP, Windows, Linux / IBM Tivoli Monitoring, ITM 6 (6.3.0 FP4) / ITM Agent Builder (Custom Agents) / IBM Tivoli Netcool OMNIbus / IBM Tivoli Composite Application Manager / ITM LogFile Agent / LogFile Adapters / TWS - Tivoli Workload Scheduler / TMF - Tivoli Management Framework 4.1 / TDW - Tivoli Data Warehouse / TIP - Tivoli Integrated Portal
Mark Pearson’s Current Industry Splunk
Mark
Pearson’s Prior Industry
Ibm
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Eds
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Hbos
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Bank Of Tokyo Mitsubishi Ufj
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Lloyds Banking
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Work Experience

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Staff Technical Support Engineer
Mon May 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
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Senior Technical Support Engineer
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm
Tivoli Specialist (Contract)
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Lloyds Banking
Tivoli Specialist (Contract)
Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Tivoli Support Specialist (Contract)
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank Of Tokyo Mitsubishi Ufj
Tivoli Support Specialist
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Tivoli Support Specialist (Contract)
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Hbos
Senior Tivoli Infrastructure Developer
Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Eds
Tivoli Specialist
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Tivoli Specialist
Mon Jul 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Service / Capacity Management Analyst
Tue Feb 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)