
Martin Bastian
As an experienced leader in Knowledge Management - I have led the transformation for KM at Veritas Technologies.... | Pune, Maharashtra, India
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Martin Bastian’s Emails ma****@ve****.com
Martin Bastian’s Phone Numbers 1650933****
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Martin Bastian’s Location Pune, Maharashtra, India
Martin Bastian’s Expertise As an experienced leader in Knowledge Management - I have led the transformation for KM at Veritas Technologies. As part of this transformation effort my goal was to increase KM adoption across all product support groups , expand KM experience to teams and businesses beyond Global Technical Support. I have led the efforts to channel our core KM measurements to a unified, scalable BI platform. Worked closely with Data Analytics Team to define and develop key metrics that measure recurring activities and success outcomes for the organization. I have also developed and improved several outdated KM processes to bring these processes in line with evolving demands of the organization. Introduced several industry best practices as required for KCS. Recently I have been leading efforts to enable our KM toolset to support AI driven content for the support organization - This involves assessing AI content , defining processes for AI content workflow and associated Reports. I lead a global team of Hybrid KM workers across the globe, whose primary responsibility to champion KM at the company and make sure our content is relevant and applicable for self help. This role requires me to engage with several teams and leaders at the company , build relations with several managers and leaders to partner with them on several KM initiatives and projects.
Martin Bastian’s Current Industry Veritas Technologies
Martin
Bastian’s Prior Industry
Veritas Technologies
|
Oracle
|
Symantec
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Work Experience

Veritas Technologies
Senior Manager Knowledge Engineering
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Symantec
Senior Manager - Customer Success
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Symantec
Senior Manager - Knowledge Management & Technical Education
Thu Aug 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Symantec
Manager - Customer Advocacy
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Symantec
Sr. Principal Support Engineer- Regulatory Compliance
Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Oracle
Training Operations Manager
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Veritas Technologies
Senior Manager Knowledge Engineering
— Present